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Monzo: Current account reviews

4.93
Based on 19,402 reviews, last reviewed 28th Apr 2026
3340% increase in 5 star reviews
in the past 90 days
467% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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3%
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0%
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0%
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1%

Latest highest rating:

5

Really helpful customer service, solve most issues w... Really helpful customer service, solve most issues within a few hours. The early payday feature is a lifesaver, nice little thing to have. The perks p... Read more Reviewed on: 28th April 2026
Baz Sellers's avatar
Baz Sellers

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026
Keiran chippendale's avatar
Keiran chippendale

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19402)

I love using the app it so easy to use they make thi...

5
I love using the app it so easy to use they make things really easy with flex and pay extra features Reviewed on: 18th January 2024

Easy and helps me save never had any issues like i h...

5
Easy and helps me save never had any issues like i have else where. Reviewed on: 18th January 2024

Monzo, why bank anywhere else.

5
Always had excellent service with monzo. It does more than the other banks I have been with and keeps you informed. They take an interest in the customer unlike other banks which I have been with. Reviewed on: 18th January 2024

Helping me better manage money!

5
I've been nothing but impressed since joining, especially with the updates to the app. I love getting paid early. I love how easy it is to send money to those that have the app too. I enjoy that all of my accounts can be in the same place. I took a loan out with Monzo too which enabled me to pay off several other plans, this means now I have one singular payment and can see the loan within my banking app,I can also very easily pay extra off which is a great feeling! I also really enjoy the pots I can create, I love how visual the app is. Reviewed on: 18th January 2024

I've not had any problems so far.

5
I've not had any problems so far. All the information I need for the service I use, is provided Reviewed on: 18th January 2024

Additionally Monzo is a good bank with a good custom...

5
Additionally Monzo is a good bank with a good customer service, a quick service. They always there when people need help. Reviewed on: 18th January 2024

Absolutely love Monzo!

5
Absolutely love Monzo! So easy to use and so many useful features! Reviewed on: 18th January 2024

Super-efficient, Reliable, Innovative and Fun!

5
In spite of being an online bank, of which I was originally quite skeptical, I have been pleasantly and happily surprised each time I need them. They are super efficient, fast, available, innovative and "fun" whilst maintaining excellence of service and offerings - in app or otherwise. I'm very happy! Reviewed on: 18th January 2024

I moved to monzo completely this year and the featur...

5
I moved to monzo completely this year and the features and app are exceptional. I never had this with my high street bank, who I was with for 10+ years. I'll never look back. Flex is great, early pay is useful if you need it and the interest rates on savings are good. You can also open an investment ISA directly from the app and have small change roundups go straight to it. Reviewed on: 18th January 2024

Few times I have to ask for a help and always return...

5
Few times I have to ask for a help and always returned to me resolved problems. I am happy with the service. Unfortunately my poor credit score is not allowed me to take any loan with Monzo. Reviewed on: 18th January 2024

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