Write a review

Go to business site

Monzo: Current account reviews

Name: Current account
Rating: 4.93 (17981 reviews)

View other Monzo products

4.92

Based on 17,981 reviews, last reviewed 16th Feb 2026

37250% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo Magic Easy to use, great product features, excellent customer service Reviewed on: 16th February 2026

Latest lowest rating:

1

They put my account on hold for no reason at all and... They put my account on hold for no reason at all and took them 2 weeks to answer my emails and they took my money too, will never bank with and most c... Read more Reviewed on: 12th February 2026

Read all reviews See your review

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Awards

What is this award?

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (17981)

Review of the Monzo, Current account:

The Pinnacle of 'App Based Banking'

Monzo is the kind of company that 'listens' to it's customers and actually publishes that it is indeed listening. It then holds itself 'accountable' to certain timelines by prioritising customer requests. These are voted for by the outstanding forums- and it truly feels like this is (smart) 'community led banking' for this generation. The best recommendations are word-of-mouth and truly, I have been an ambassador (for free!) to herald Monzo's app and service structures. Give them a try- you will definitely switch to this enhanced way of banking. Reviewed on: 7th November 2018

Great benefits

Easy to set up and easy to use, great benefits from upgrading to max me and my husband have current account and a joint also. Best idea to change. Reviewed on: 13th February 2026

Simplicity and great service.

Simplicity and great service. Everything just works. Reviewed on: 13th February 2026

Monzo has helped me save money and see exactly where...

Monzo has helped me save money and see exactly where my money is going I have enjoyed using and will continue to Reviewed on: 13th February 2026

My no1 bank

Easiest and best bank i have banked with in the process of closing other bank accounts and just using monzo, also a great place to invest and have full control over my pension. Have a credit card and find the 0%interest for 3 months a god send Reviewed on: 13th February 2026

Discovered Monzo by accident.

Discovered Monzo by accident...what a delight) Pots and savings are excellent way to save without even realising. Flex option is big help if money is tight at certain times. Love the whole set up and advice along the way...investments..pension...mortgage Reviewed on: 13th February 2026

After being scammed Monzo sorted it out, replaced my...

After being scammed Monzo sorted it out, replaced my card which arrived in 2 days, allowed me to unlock my app to make purchases as I was away on holiday at the time of the scam, and reimbursed the money almost immediately! On another occasion when goods purchased did not arrive, Monzo reimbursed me very quickly Reviewed on: 13th February 2026

Easy to navigate and customer service is fast and ef...

Easy to navigate and customer service is fast and efficient Reviewed on: 13th February 2026

Easy app

Easy app and ok interest. I pay for perks so get a slightly higher rate. The perks are worth it tho with the insurances Reviewed on: 13th February 2026

Everything just works and is incredibly easy to use.

Everything just works and is incredibly easy to use. The app is reliable and has a great user experience. Support is easy to access in the app too. Reviewed on: 13th February 2026

Best bank I’ve been with 5*

Best bank I’ve been with. Great benefits with the Monzo Max account. Very happy as I have all my insurance with one account at such a great price. Even the interest rate is very good. Reviewed on: 12th February 2026

Do you have a different Monzo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Plutus account
from Plutus 0.00 from 0 reviews
Debit Card (discontinued)
from Fineco Bank (inactive company) 0.00 from 0 reviews
FlexBasic
from Nationwide 4.50 from 119 reviews

Want to see more from Monzo?

Contents insurance
from Monzo 5.00 from 4 reviews
Savings
from Monzo 4.97 from 206 reviews
Flex Purchase credit card
from Monzo 4.97 from 2967 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub