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Monzo: Current account reviews

4.85
Based on 19,419 reviews, last reviewed 12th Jun 2026
62% decrease in 5 star reviews
in the past 90 days
10% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

A great user experience! A great user experience! The ease with which I can move money between my account, savings, pots, and my children's accounts is much appreciated. It' c... Read more Reviewed on: 12th June 2026
S E's avatar
S E

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026
Philip B's avatar
Philip B

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19419)

Very quick at opening account and sending out cards.

5
Very quick at opening account and sending out cards. Reviewed on: 18th January 2024

I try to talk customer service its really not work b...

5
I try to talk customer service its really not work but thing is your bank do not have any physical brach as a like this side you should give live chat access 24*7 hours and people should have to access talk with any agent of yor bank directly for sorting their problems Reviewed on: 18th January 2024

Useful monzo card

5
Trouble free use of my monzo card used for every day shopping . Reviewed on: 18th January 2024

Recurring patreon payment after cancellation

5
I had a problem with a patreon going out of my account. I managed to chat to someone from the initial talk bot stage and they sorted it out for me straight away. Then got a follow up to make sure everything was ok. Couldn’t ask for more. Reviewed on: 18th January 2024

Brilliant

5
Monzo quick easy use able worth having Reviewed on: 18th January 2024

It’s easy and simple to use and coexist between my l...

5
It’s easy and simple to use and coexist between my local bank Reviewed on: 18th January 2024

The app is so easy to use, the security value of it...

5
The app is so easy to use, the security value of it is great that you get notified of transactions and to approve certain transactions, it gives you a piece of mind that your money is safe Reviewed on: 18th January 2024

Class, great bank

5
Class, great bank, never had an issue. Reviewed on: 18th January 2024

They perform well in all aspects

5
They are just gooooood (trust me) Reviewed on: 18th January 2024

Amazing bank

5
Top bank. Top customer service team. Easy to set up. Any questions needing answered are found easily in the forum or by customer service team. Reviewed on: 18th January 2024

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