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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Review of the Monzo, Current account:

Monzo remain the leading bank in the UK.

Monzo remain the leading bank in the UK. Legacy banks are following in their steps and trying to become fintechs... but Monzo are always 2 steps ahead... Reviewed on: 25th May 2025

I use Monzo saving pots, they are very flexible and...

I use Monzo saving pots, they are very flexible and suit me well. Reviewed on: 18th January 2024

Great company!!

I have been with Monzo for around 2 years and they have provided nothing but great customer service and help when needed Reviewed on: 18th January 2024

Easy to use

Everything is so straight forward. Anytime I had issues with refunds or accidental payments Monzo would always take care of it for me regardless of the outcomes from the merchants . Reviewed on: 18th January 2024

Love monzo, so helpful and convenient being able to...

Love monzo, so helpful and convenient being able to sort everything online not having to make a long phone call to the bank Reviewed on: 18th January 2024

Been with Monzo now around 5 years they were amazing...

Been with Monzo now around 5 years they were amazing when my card was stolen abroad and even got a replacement to me.im now also a business customer and the pots help me manage my business really well splitting my clients money Reviewed on: 18th January 2024

I have experienced absolutely outstanding service fr...

I have experienced absolutely outstanding service from Monzo. The swift transaction, and great customer service. Reviewed on: 18th January 2024

Monzo,Very easy too use straight...

Started banking with Monzo,Very easy too use straight forward easy banking love it. Reviewed on: 18th January 2024

Amazing!

Amazing!all banks should be like Monzo Reviewed on: 18th January 2024

Bestest Bank

Very good customer service. Once I had a issue with one of my transport service about charges, they have identified the issue as soon as possible and refunded the money to me. Very much satisfied. I hope they'll continue to provide the same support in future as well. Reviewed on: 18th January 2024

Good and fast customer support.

Good and fast customer support. Queries answered quickly Reviewed on: 18th January 2024

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