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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19420 reviews)

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4.85

Based on 19,420 reviews, last reviewed 18th Jun 2026

62% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Honestly the best banking experience I've ever had -... Honestly the best banking experience I've ever had - seamless. It's got to the point that using my banking app, knowing what my income and expenses an... Read more Reviewed on: 18th June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19420)

Overall Excellent

Changing my bank to Monzo was the best thing I ever did. There are lots of different ways to view my stats on income and spending, my money's available 24 hours before it's due and I once had money taken out of my account that shouldn't have been and Monzo got it right back for me. Overall extremely happy. Reviewed on: 18th January 2024

Just a really good honest online bank

Just a really good honest online bank Reviewed on: 18th January 2024

Very very very very good

Very very very very very very good Reviewed on: 18th January 2024

New account 2 years ago and all good.

New account 2 years ago and all good. Excellent app and only contacted CS once but was a positive experience. Daughter uses them too and she is also pleased. Reviewed on: 18th January 2024

Investment opportunity

Monzo is the only bank that has approached me for long term investment through bond and shares. So they're far more ahead of others. Their online services and products are brilliant. Reviewed on: 18th January 2024

A bank high street banks don't want you to know about

It's been the perfect bank. Easy to set up, easy to manage and easy to use. Reviewed on: 18th January 2024

Monzo is great for budgeting and transferring money...

Monzo is great for budgeting and transferring money quickly and easily Reviewed on: 18th January 2024

Easiest banking experience I've had.

Easiest banking experience I've had. Reviewed on: 18th January 2024

My experience with Monzo

Always had positive experiences with Monzo. Customer service is excellent and they always help me with exactly what I need and go above and beyond to make sure everything is covered. Reviewed on: 18th January 2024

Never fail to deliver

Never fail to deliver or send. Also got a quick system Reviewed on: 18th January 2024

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