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Monzo: Current account reviews

4.93
Based on 19,403 reviews, last reviewed 5th May 2026
3120% increase in 5 star reviews
in the past 90 days
467% increase in 1 star reviews
in the past 90 days
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96%
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0%
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0%
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1%

Latest highest rating:

5

I’ve had a really positive experience with Monzo. I’ve had a really positive experience with Monzo. The app is intuitive and makes everyday banking simple, especially with instant spending notificatio... Read more Reviewed on: 5th May 2026
Phil A's avatar
Phil A

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026
Keiran chippendale's avatar
Keiran chippendale

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19403)

Yes I like and I hope every buddy follower

5
Yes I like and I hope every buddy follower Reviewed on: 16th January 2024

I love how innovative and fun they are that’s what...

5
I love how innovative and fun they are that’s what makes banking with Monzo special! There can only be one Mozno Reviewed on: 16th January 2024

A Refreshing Approach to Banking with Monzo

5
As a modern, tech-savvy individual, I've been continually impressed with Monzo Bank's innovative approach to banking. Their user-friendly app is a standout, offering intuitive navigation and a wealth of features that make managing finances not just easier, but actually enjoyable. Reviewed on: 16th January 2024

Terrible experience with Monzo.

1
Terrible experience with Monzo. They were great in the beginning and they are good if you just put your money in and spend but if you have any issues or problems it's so difficult to sort out. I spoke to Monzo about setting up a payment plan on my overdraft, they made a mistake (reducing my limit by £130 instead of £30). It took them over 2 months to get back to me (after sending the same robotic message every time i reached out) and they apologised and offered me compensation end of November. As of 16th January I haven't received the compensation OR had any updates. Other than this I've had no issues but be aware it's hard to get a hold of anyone and they can take very long to resolve problems. Good for organising money into pots but Starling offers this and has better customer service! Starling helped me so quickly and nicely when card got stolen and customer service is much more human! Reviewed on: 16th January 2024

If I didn't have a bank account now, I'd get Monzo.

4
I've used Monzo for years now and I simply wouldn't consider any alternatives. For access and visibility they are great. They are always the first to introduce features which the industry later commoditises. Reviewed on: 16th January 2024

I switched to monzo after having a dormant account f...

5
I switched to monzo after having a dormant account for a couple of years, i previously used Monzo when it was pre-paid and then coverted to a current account - but didn't really use it. Having used it on a recent trip to Florida, i decided to make the switch permanent when i got home and even upgraded my account to monzo plus Reviewed on: 16th January 2024

Great app design, constantly improving and adding ne...

5
Great app design, constantly improving and adding new features, secure, stable, excellent customer service, and also, a hilarious LinkedIn profile! Love Monzo! Reviewed on: 16th January 2024

Monzo since the beginning

5
I switched to Monzo in 2016, and can honestly say they’re so far ahead of the curve - I’ve tried others, and nothing comes close. I’m excited to see where Monzo take things in the coming years (mortgage management, joint credit cards etc) Reviewed on: 16th January 2024

I have used Monzo for years and find it so user frie...

5
I have used Monzo for years and find it so user friendly and their customer service is amazing. I use Monzo premium and love it! Reviewed on: 16th January 2024

Perfect bank!

5
Great bank, no complaints at all, everything is intuitive and makes you trust the banking industry again Reviewed on: 16th January 2024

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