Write a review

Newsletter

Go to business site

Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

View other Monzo products

4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

Read all reviews Write a review

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Review Monzo: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

The current account is easy to use

The current account is easy to use and great interface on the App Reviewed on: 15th January 2024

I absolutely LOVE Monzo

I absolutely LOVE using Monzo and have been now for many years - creating pots helps me to manage my money better, it's really easy to split and send/receive money with other Monzo users, and I love the simplicity of the design. The only downfall I've experienced so far (unfortunately) is not so great Customer Service via the app - in certain cases they haven't been very helpful at all and sometimes you'll type a message, it will say '[name]' is going to assist you and then you don't get a response from them so have to send another message. It's surprising that a company with such a great rep on LinkedIn and other socials does not have the most friendly or helpful Customer Service team. Reviewed on: 15th January 2024

Loved the savings options this year.

Loved the savings options this year. Also being able to include my different financial products in the one app (mortgage, Starling account, etc). One drawback is how the user experience has evolved over the years – now super confusing. Appreciate there's now so much morwe stuff to include, but there must be a better way to show it. Reviewed on: 15th January 2024

Couldn’t have asked for more!!!!

Ease of operating a current bank account. Helps taking a well informed decision on money. Reviewed on: 15th January 2024

Simply Superb...

Superb app which is intuitive, excellent support and great interest Reviewed on: 14th January 2024

Easy to use and fun

Easy to use. Unique. Even could go as far as saying making banking fun! Reviewed on: 14th January 2024

Every transaction is seamless.

Every transaction is seamless. From refunds to transfers Reviewed on: 14th January 2024

Great for budgeting and understanding my...

It’s a great app for budgeting and understanding my spending habits Reviewed on: 14th January 2024

Really easy to navigate, perfect information and whe...

Really easy to navigate, perfect information and when I had an issue once they sorted it out within hours and gave me some unexpected compensation for my trouble. If only every bank behaved like humans we’d all get along fine. Reviewed on: 14th January 2024

They are simply so innovative and forward thinking a...

They are simply so innovative and forward thinking as a bank. Reviewed on: 14th January 2024

Do you have a different Monzo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Silver Account
from TSB 4.18 from 4 reviews
Current account
from Halifax 4.25 from 985 reviews
Plutus account
from Plutus 0.00 from 0 reviews

Want to see more from Monzo?

Flex Purchase credit card
from Monzo 4.90 from 3186 reviews
Under 16s account
from Monzo 4.89 from 945 reviews
Investments
from Monzo 4.86 from 1143 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub