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Monzo: Current account reviews

View other Monzo products
4.93
Based on 19,403 reviews, last reviewed 5th May 2026
3120% increase in 5 star reviews
in the past 90 days
467% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I’ve had a really positive experience with Monzo. I’ve had a really positive experience with Monzo. The app is intuitive and makes everyday banking simple, especially with instant spending notificatio... Read more Reviewed on: 5th May 2026
Phil A's avatar
Phil A

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026
Keiran chippendale's avatar
Keiran chippendale
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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19403)

This is how banks should work

5
Finally! A bank that understands that customers cone first! No nonsense, efficient and boasting exceptional customer service. Monzo have shown the High Street just how a bank should be run. Reviewed on: 11th April 2023
Gerard Moore 's avatar
Gerard Moore

efficient and does what it promises

5
efficient and does what it promises Reviewed on: 11th April 2023
Ashish Pandey's avatar
Ashish Pandey

Amazing customer service

5
Staff are very helpful and was very considerate on the situation that my friend was in. She felt at ease at the time that she was going through a fraud that happened with her other bank accounts. Amazing service provided better than any other bank Reviewed on: 11th April 2023
Cassandra Kim Delas-alas Neri's avatar
Cassandra Kim Delas-alas Neri

Best banking app, company

5
Simple, easy to use system. Very friendly and proactive customer service. Could not be happier or more impressed with a business. Would 100000% recommend to anyone I come across. Have already got all my friends and family signed up Reviewed on: 11th April 2023
Lucy Cotton's avatar
Lucy Cotton

Great product, great service

5
Love the east to use app, easy to transfer money and make any changes. Pay for premium and enjoy all the perks included in that Reviewed on: 11th April 2023
Kieran 's avatar
Kieran

Brilliant banking

5
Monzo is second to none, I can't imagine life without it. The pots feature allows for easy bill payment and saving, the salary sorter makes life feel super automated and slick. The app is well thought out and with great user experience, and the times I have needed it, the chat customer service has been very good Reviewed on: 11th April 2023
Aman Grover's avatar
Aman Grover

Amazing bank and app functionality

5
Monzo is such a great bank. I have not had any need to actually use the customer service element because all functionalities on the app ade so straight forward. Will def get my kids on Monzo when they are the right age to have a current acc. Reviewed on: 11th April 2023
Karyn Odili's avatar
Karyn Odili

Best bank

5
I would not bank with anyone else Reviewed on: 11th April 2023
James stewart's avatar
James stewart

Monzo

5
Great app and bank - really easy to navigate around the app. Reviewed on: 11th April 2023
Jaroslav Kubacak's avatar
Jaroslav Kubacak

Monzo

5
Monzo make managing my finances easy. The app is so easy to use and means I rarely need to actually interact with them as a bank. The ability to, if I want to, see all my other accounts in one place is a game changer. Reviewed on: 11th April 2023
Ben's avatar
Ben

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