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Monzo: Current account reviews

View other Monzo products
4.85
Based on 19,422 reviews, last reviewed 21st Jun 2026
68% decrease in 5 star reviews
in the past 90 days
10% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026
Mncedisi M's avatar
Mncedisi M

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026
Philip B's avatar
Philip B
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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19422)

Exceptional vulnerable customer service

5
As a vulnerable customer. I don’t see Monzo as my bank, I see them as an extension of my family. They are so supportive. Their advisors are compassionate, caring and understanding of personal needs and requirements. I could not function without them and I can never thank them enough Reviewed on: 11th April 2023
Leigh's avatar
Leigh

Great bank overall

5
We use Monzo for our day to day activities and it is where we have our joint accounts, and I have never had an issue with them at all. Great service and professionalism overall. Reviewed on: 11th April 2023
Laura Menendez Gonzalez's avatar
Laura Menendez Gonzalez

Everything I need & More

5
Since signing up to be on the waitlist for a Monzo account, I have been nothing short of impressed by Monzo’s product and services. Monzo is a brand that I have grown to love, and one that I’ll recommend to anyone who is willing to listen to the endless list of reasons as to why it’s the only account you need! The features in my account app have improved over the years, making my life easier. Monzo has reduced awkward money conversations by app functionality and made boring/scary finance ‘life admin’ fun and more manageable. It is everything I need and more. Reviewed on: 11th April 2023
Ellie Orbell's avatar
Ellie Orbell

Great bank

5
Super easy to use and great app. Easy to set up saving pots and view spending trends Reviewed on: 11th April 2023
Ben's avatar
Ben

The new leader in banking

5
Monzo seriously is the new leader in banking. All these global highstreat banks that have been around for years and years are loosing to one of the new guys on the block that is clearly showing them how banking should be. they will soon all fall behind. Reviewed on: 11th April 2023
Jonathan Franke's avatar
Jonathan Franke

Love Monzo!

5
I’ve been with a lot of the major banks of the years.. HSBC, Barclays, Virgin, TSB I can tell you now Monzo is by far the best. They are 21st century, using modern technology within the app providing data you can actually use.. and also the wages the day before payday are amazing aswell.. I’ve just done a current account switch from TSB.. and I’ll never go back. Reviewed on: 11th April 2023
Daniel G's avatar
Daniel G

Monzo changed banking!

5
I didn’t even know banking can be done SO easy! Honestly Monzo’s customer service, products, and app are unlike any other bank or even product I’ve seen. They are there to support you if something goes wrong, super friendly people on cx, and honestly their app is faultless. Monzo premium also includes all the insurance you might need when you travel and Monzo flex is one of the best things ever. I know how this review sounds, but honestly can’t praise them enough. I reccomend Monzo to everyone - but sadly no referrals for me, because everyone I bloody know is on Monzo anyway. Reviewed on: 11th April 2023
Alexandra Nicolau's avatar
Alexandra Nicolau

East Banking

5
Great app easy to use, thumbs up from me ! Reviewed on: 11th April 2023
Corinne Pipe's avatar
Corinne Pipe

Best bank Ive ever had

5
Without doubt, the easiest to use and most customer friendly bank I’ve used, like having personal banking without the public school boys! Reviewed on: 11th April 2023
Alex Kay's avatar
Alex Kay

Banking made easy

5
Brilliant intuitive app which makes managing finances easy. Reviewed on: 11th April 2023
Mitchell Smith's avatar
Mitchell Smith

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