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Monzo: Current account reviews

View other Monzo products
4.85
Based on 19,426 reviews, last reviewed 8th Jul 2026
91% decrease in 5 star reviews
in the past 90 days
83% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Always easy to use. Always easy to use. App is very user friendly. Language clear and understandable Reviewed on: 8th July 2026
Gavin P's avatar
Gavin P

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026
Philip B's avatar
Philip B
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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19426)

Quick, easy and efficient

5
I switched to Monzo around 8 weeks ago after I saw some excellent reviews about it. The reviews did not lie! It’s super easy to use and understand. I love that I can separate my money into pots and organise my budget easily. I also have a ‘locked pot’ which is massively helping towards my savings goal. I’ve always been useless at saving money but I’m now 5% into my goal after a few short weeks. The budget targets are a really handy tool and I like the fact it shows me what money I have left, for the remainder of the month. You can customise when your month starts, unlike most banks. I can also view and print statements easily. When setting up the account, it gives an estimated delivery date for your card. It estimates around 4 days but mine came within 2. Also there’s no PIN number to wait for, as this is set up when you make the account. So far, I’ve been very impressed by it. I’ve also made an account for my mother, who has never done online banking until now. Would highly recommend, especially if you find budgeting and/or saving difficult. I feel I now have control of my money. Reviewed on: 6th April 2023
Charlie Brian's avatar
Charlie Brian

Perfect customer service

5
Great response and quick on resolving issues Reviewed on: 6th April 2023
Daniel M's avatar
Daniel M

Excellent service

5
Very high level of professionalism and excellent customer service Reviewed on: 6th April 2023
Ansah Sarpong's avatar
Ansah Sarpong

Easy banking

5
So pleased that I found Monzo. They are easily the best and easiest bank I’ve found to deal with. Would recommend anyone who wants easy mo Ile banking to give them a go. Reviewed on: 6th April 2023
Richard Moore's avatar
Richard Moore

Best Bank Ever!

5
Everything on the app is so accessible, and I love how I can solve most problems without ever talking to anyone. When I have had to speak to someone I know I can do it at my own pace through the in-app chat rather than having to sit on hold on the phone. Reviewed on: 6th April 2023
Natalie Davies's avatar
Natalie Davies

User friendly

5
It understands exactly what customers want to know about their banks, and makes transfers and savings super easy with pots and the ability to split the bill! 10/10 would recommend Reviewed on: 6th April 2023
Felix Wright's avatar
Felix Wright

One of the best banking apps in the UK, if not the best.

5
A very smooth and super convenient mobile app, which gives you all the features you would need in one place and is easy to find. Once you become a steady long-term customer, they will start offering you their other products like BNPL cards and others. All in all, a very satisfying everyday banking experience, with high-quality customer support as well. Reviewed on: 6th April 2023
Abhranil Das's avatar
Abhranil Das

Recomend others

5
Have non stopped sending invites to othrr cosumers Reviewed on: 6th April 2023
Corry Mcdonald's avatar
Corry Mcdonald

Best bank there ever was!

5
Where can I start?.. from the user friendly app that features so many helpful tools and ideas.. to how easy it is to make payments.. to the amazing ‘get paid early’ feature that allows payments made via bacs to reach your account upto a few days earlier. Customer service are extremely helpful and always on hand. Can’t thank Monzo enough, I have recommended you to so many people already. Reviewed on: 6th April 2023
Lucy Talbot-drummond's avatar
Lucy Talbot-drummond

Best customer services.

5
I have enjoyed my experience with monzo and the bank have a good customer service team who are ready to solve all problems a customer have. Thanks to monzo. Reviewed on: 6th April 2023
Omokhomion osalumese 's avatar
Omokhomion osalumese

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