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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.39 (870 reviews)

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4.38

Based on 870 reviews, last reviewed 11th Mar 2025

1533% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

70%

17%

Latest highest rating:

5

They are the best on various areas like both Mobile... They are the best on various areas like both Mobile Application and Customer Value. Reviewed on: 11th March 2025

Latest lowest rating:

1

So far an absolute joke of an establishment. So far an absolute joke of an establishment. I'm honestly stunned this is the same bank that is supposed to be regarded so highly for customer service... Read more Reviewed on: 27th February 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (870)

Review of the Nationwide, FlexAccount:

Superb account, fantastic reliable friendly bank.

Love Nationwide. As a relatively new customer, I'm so pleased I moved accounts to them. Reliable, friendly, supportive and good interests rates too. Always helpful in branch, works well online, and meets all my needs with ease. Reviewed on: 16th March 2023

Trusted bank/building society.

Trusted bank/building society. Always easy to talk to someone. Local branches everywhere. Reviewed on: 13th April 2024

cannot fault the access to a physical branch and the...

cannot fault the access to a physical branch and the facilities on offer to customers Reviewed on: 12th April 2024

Absolutely wandefoul I will recomand to all my frien...

Absolutely wandefoul I will recomand to all my friends and relatives Reviewed on: 12th April 2024

No longer cares!

Too interested in ticking boxes and acquisitions rather than looking after loyal customers. Reviewed on: 12th April 2024

Been with his bank organisation 1985.

Been with his bank organisation 1985. It's a building society rather than a bank, but provides dividends to its members, who are also account holders. Only downsides are overdraft rates of 42%, which are requirements from the bank of England, and customer service phone lines for flex account customers can be very slow. The FlexPlus and premium rate accounts receive a much quicker response. Reviewed on: 12th April 2024

Great bank.

Great bank. No issues ever. Yet have issues with all other things at other banks Reviewed on: 12th April 2024

Nothing Nasty Ever Happens

They don’t charge expenses by not paying things without funds available to pay them. However they do alert you through text when funds are required to make payments. Reviewed on: 10th April 2024

Excellent online banking.

Excellent online banking, but shame branches have to close.Been with then for 30 plus years, never a problem. Reviewed on: 10th April 2024

They go over the top for their customers

They go over the top for their customers Reviewed on: 30th March 2024

Fantastic Bank.

Fantastic Bank. Excellent Service. Both the iPhone App and the Web App are SUPERB. Excellent Customer Support… Responsive, Knowledgeable, Helpful, Polite… what more could you want? Reviewed on: 29th March 2024

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