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Nationwide: FlexAccount reviews

4.63
Based on 1,114 reviews, last reviewed 3rd Sep 2026
78% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
74%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
7%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026
Sarah J's avatar
Sarah J

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026
Colleen's avatar
Colleen

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

Efficient and easy to use

5
I find Nationwide Flexaccount easy to use whether that be using the app, online banking or in person at a branch. I have several savings accounts with them and find it easy to transfer money internally, but also to transfer money to an account I have with another branch. Reviewed on: 21st February 2024

a good bank to have an account, the only drawback is...

4
a good bank to have an account, the only drawback is using card reader for money transfer Reviewed on: 21st February 2024

Friendly app,everything is where should be

5
Friendly app,everything is where should be Reviewed on: 20th February 2024

Very easy to use - either card reader or personal de...

5
Very easy to use - either card reader or personal details entered. Always available staff and loads of branches. Nothing is too much Reviewed on: 18th February 2024

Outstanding products and customer service

5
Everything is so simple to use and works perfectly Reviewed on: 16th February 2024

Great communication with a person.

5
Great communication with a person. Easy access to bank. Quick solutions to any problems. Reviewed on: 16th February 2024

Dependable and reliable.

5
Dependable and reliable. The customer service staff always know how to help me when I call and you can still go into branches! Reviewed on: 16th February 2024

Great customer service

5
I have been with Nationwide since I left school in 1975 and always found them easy to manage, However their interest rates could improve for savers. Reviewed on: 16th February 2024

Very secure.

5
Very secure. I was contacted about a transaction (online transfer to a builder) to check it was not fraudulent. Impressive Reviewed on: 15th February 2024

Good company, great products, easy to deal with and...

5
Good company, great products, easy to deal with and have used them for many years with no issues. Reviewed on: 15th February 2024

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