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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.6 (1098 reviews)

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4.60

Based on 1,098 reviews, last reviewed 4th Jun 2026

1% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

73%

15%

Latest highest rating:

5

Faithfully Yours, I have been a Nationwide customer for twelve years now. I was ambling along , doing quite well or so I thought but then I had a lifechanging event and... Read more Reviewed on: 4th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1098)

The best bank

In my experience this is the best bank Reviewed on: 2nd April 2022

There's always someone there to care

Happy to enter our branch in Kirkcaldy, never wait too long and there is always someone in front of the counter and behind the counter available, making customers feel valued. Also like their community spirit too which is evident with their different projects collecting items for those in need. Definitely have the human touch. Reviewed on: 29th March 2022

Great and caring

I have enjoyed my banking with Nationwide. They are very helpful with their valued customer members. They offer low interest rate on loans, credit and overdraft. The mobile app is very secured and innovative. Excellent customer services. Thanks Reviewed on: 29th March 2022

Easy to use account

Great easy to use account online and also helpful staff in store if needed. Reviewed on: 27th March 2022

Excellent

Ideal products. App software sometimes unreliable. Helpful staff. Highly recommended Reviewed on: 16th March 2022

No problems

Online banking works well. I don't use branches so can't speak to staff customer services. Reviewed on: 12th March 2022

A bank you can rely on

Always there for exactly what I need. Opening times have been reduced recently and the ATM deposit service wasn't working at my local branch - otherwise this would have 5 * Reviewed on: 10th March 2022

Great bank

Never any issues, great customer service Reviewed on: 8th March 2022

Loyal customer

I've banked with Nationwide for 16 years and have always found them incredibly helpful from the people working in branch and over the phone. Reviewed on: 8th March 2022

Excellent service

I have already found Nationwide extremely helpful and the customer service is top notch!! Reviewed on: 5th March 2022

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