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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.59 (1110 reviews)

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4.59

Based on 1,110 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Does everything I need from a current account The 24/7 self-service foyer at my local branch with a paying-in machine is something I genuinely value — not all banks offer that. Minor gripe: the ma... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1110)

Fantastic Bank

I’ve been a customer for nearly 2 years and I have struggled to find my bank I like with amazing staff, service and easy to use. Nationwide fits all of these and the staff are the best you’ll ever get with any other bank. Plus there amazing service to help protect customers from fraud is amazing. Reviewed on: 3rd April 2022

PERFECT SIMPLE BANKING

I've been with them for over 20 years and still can find no reason to fault them, the flex account does everything you need with no fuss Reviewed on: 2nd April 2022

The best bank

In my experience this is the best bank Reviewed on: 2nd April 2022

There's always someone there to care

Happy to enter our branch in Kirkcaldy, never wait too long and there is always someone in front of the counter and behind the counter available, making customers feel valued. Also like their community spirit too which is evident with their different projects collecting items for those in need. Definitely have the human touch. Reviewed on: 29th March 2022

Great and caring

I have enjoyed my banking with Nationwide. They are very helpful with their valued customer members. They offer low interest rate on loans, credit and overdraft. The mobile app is very secured and innovative. Excellent customer services. Thanks Reviewed on: 29th March 2022

Easy to use account

Great easy to use account online and also helpful staff in store if needed. Reviewed on: 27th March 2022

Excellent

Ideal products. App software sometimes unreliable. Helpful staff. Highly recommended Reviewed on: 16th March 2022

No problems

Online banking works well. I don't use branches so can't speak to staff customer services. Reviewed on: 12th March 2022

A bank you can rely on

Always there for exactly what I need. Opening times have been reduced recently and the ATM deposit service wasn't working at my local branch - otherwise this would have 5 * Reviewed on: 10th March 2022

Great bank

Never any issues, great customer service Reviewed on: 8th March 2022

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