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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.59 (1110 reviews)

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4.59

Based on 1,110 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Does everything I need from a current account The 24/7 self-service foyer at my local branch with a paying-in machine is something I genuinely value — not all banks offer that. Minor gripe: the ma... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1110)

Loyal customer

I've banked with Nationwide for 16 years and have always found them incredibly helpful from the people working in branch and over the phone. Reviewed on: 8th March 2022

Excellent service

I have already found Nationwide extremely helpful and the customer service is top notch!! Reviewed on: 5th March 2022

Helpful Great Account Good Features

Good account works well my only complaint is they exclude savings accounts on open banking Reviewed on: 5th March 2022

Trustworthy Bank with Integrity

Been with Nationwide since I had my mortgage with them this last 23 years, always been solid no-nonsense bank and very reliable. Reviewed on: 3rd March 2022

Great Banking

I've been with the Nationwide for my whole life and I can't fault it. Their website is easy to use and I like that it's a mutual. Reviewed on: 1st March 2022

Great bank

Always easy to use and helpful. Would recommend. Reviewed on: 12th February 2022

Appualing now bank Holidays aren't bankholdays take from your account any day they want but don't pay the trader until after bank holiday ie I'm paying intrest on payment on holiday total theifs

Appualling discussting bank terrible since covid unkelpfull Reviewed on: 9th February 2022

Mobile insurance

Very poor customer service from the mobile insurance provider, delaying tactics, un-necessary late question like proof of usage, IMEI no. via the service provider, etc. Why they didn't put these Qs in the claim form? Wasting time now. Didn't expect it from Nationwide with whom we've been for over 20 years. Leaving soon tho!! Reviewed on: 7th February 2022

Good bank

I have been with Nationwide for a few years and am so happy I chose them. If I've ever had a problem a quick phone call has sorted things out. The app is easy to use and I'm very happy Reviewed on: 1st February 2022

Ok

Helpful bank who I’ve been with for over 15 years Reviewed on: 26th January 2022

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