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Nationwide: FlexAccount reviews

View other Nationwide products
4.62
Based on 1,114 reviews, last reviewed 3rd Sep 2026
78% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
74%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
7%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026
Sarah J's avatar
Sarah J

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026
Colleen's avatar
Colleen
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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

Excellent

5
Ideal products. App software sometimes unreliable. Helpful staff. Highly recommended Reviewed on: 16th March 2022
Brian Peters's avatar
Brian Peters

No problems

4
Online banking works well. I don't use branches so can't speak to staff customer services. Reviewed on: 12th March 2022
Clare Bradfield's avatar
Clare Bradfield

A bank you can rely on

4
Always there for exactly what I need. Opening times have been reduced recently and the ATM deposit service wasn't working at my local branch - otherwise this would have 5 * Reviewed on: 10th March 2022
JoPars's avatar
JoPars

Great bank

5
Never any issues, great customer service Reviewed on: 8th March 2022
Vicki's avatar
Vicki

Loyal customer

5
I've banked with Nationwide for 16 years and have always found them incredibly helpful from the people working in branch and over the phone. Reviewed on: 8th March 2022
EmmaW's avatar
EmmaW

Excellent service

5
I have already found Nationwide extremely helpful and the customer service is top notch!! Reviewed on: 5th March 2022
Rebecca Lunn's avatar
Rebecca Lunn

Helpful Great Account Good Features

5
Good account works well my only complaint is they exclude savings accounts on open banking Reviewed on: 5th March 2022
Frankie's avatar
Frankie

Trustworthy Bank with Integrity

5
Been with Nationwide since I had my mortgage with them this last 23 years, always been solid no-nonsense bank and very reliable. Reviewed on: 3rd March 2022
Jim Robinson's avatar
Jim Robinson

Great Banking

5
I've been with the Nationwide for my whole life and I can't fault it. Their website is easy to use and I like that it's a mutual. Reviewed on: 1st March 2022
Beverly 's avatar
Beverly

Great bank

5
Always easy to use and helpful. Would recommend. Reviewed on: 12th February 2022
Andrew's avatar
Andrew

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