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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.62 (1114 reviews)

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4.62

Based on 1,114 reviews, last reviewed 3rd Sep 2026

78% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

Appualing now bank Holidays aren't bankholdays take from your account any day they want but don't pay the trader until after bank holiday ie I'm paying intrest on payment on holiday total theifs

Appualling discussting bank terrible since covid unkelpfull Reviewed on: 9th February 2022

Mobile insurance

Very poor customer service from the mobile insurance provider, delaying tactics, un-necessary late question like proof of usage, IMEI no. via the service provider, etc. Why they didn't put these Qs in the claim form? Wasting time now. Didn't expect it from Nationwide with whom we've been for over 20 years. Leaving soon tho!! Reviewed on: 7th February 2022

Good bank

I have been with Nationwide for a few years and am so happy I chose them. If I've ever had a problem a quick phone call has sorted things out. The app is easy to use and I'm very happy Reviewed on: 1st February 2022

Ok

Helpful bank who I’ve been with for over 15 years Reviewed on: 26th January 2022

All good

Great company, really helpful and supportive Reviewed on: 21st January 2022

Switched with ease

I recently did a bank switch and it went so smoothly! Reviewed on: 20th January 2022

Great customer service

I've always had great customer service with Nationwide, especially as I recently lost my mother and they were very helpful in closing her accounts and following through. I find the account easy to user and operate and still plenty of branches around if I need to talk. Reviewed on: 20th January 2022

Easy to use online banking

Current account that's easy to use for savings, transfers, standing orders and direct debits Reviewed on: 18th January 2022

Best of British

Have been banking with the Nationwide for more than 30 years. Can't fault them. Reviewed on: 17th January 2022

Good account and app easy to use

Does what it needs to do but when wanting to pay a new person or company via the app you need the card reader which, while it does offer extra security, makes a mobile app less mobile unless you always carry the card reader with you. Reviewed on: 17th January 2022

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