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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.62 (1114 reviews)

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4.62

Based on 1,114 reviews, last reviewed 3rd Sep 2026

78% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

Great service

Love the online banking! So easy to use. Friendly staff every time I visit a branch. Reviewed on: 2nd December 2018

Customer first

Nationwide have consistently offered me very good customer service over the 20 years I have banked with them Reviewed on: 30th November 2018

No problema

I've been with them for 10+ years. get free travel insurance and never had an issue with the account or with Nationwide. Always pleased with their service and rates Reviewed on: 26th November 2018

Nationwide

Easy to use service, excellent customer service Reviewed on: 23rd November 2018

Good service

Online banking very easy to use. My account comes with EUtravel insurance. Great product. Reviewed on: 23rd November 2018

TOP CLASS ONLINE BANKING AND GREAT CUSTOMER SERVICE

I have been with Nationwide for many years, not because I cannot be bothered changing to another bank but because I genuinely believe that they have excellent products, superb online banking service and the best Visa credit card of all the British banks. Reviewed on: 22nd November 2018

Super Friendly Service

Nationwide may be a huge organisation but I've always found the staff to be universally professional, friendly and efficient no matter which branch I go to. Reviewed on: 22nd November 2018

Really good on-line banking

I really like the Nationwide on-line service, it's easy to use but powerful enough to do pretty much everything I want, so I don't need to go into a branch to do things anymore. Reviewed on: 22nd November 2018

Current Account & Travel Insurance

Nationwide are not irresponsible. They do not encourage loans. Hard as nails in that they will hardly ever let me go a penny overdrawn (although I pay them no overdraft fees). Like the free European travel insurance with Flex Account and worldwide cover easy to get on the phone. Reviewed on: 22nd November 2018

Great customer service

Fantastic customer service. The staff are friendly. Deal with any issues promptly and efficiently Reviewed on: 21st November 2018

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