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Nationwide: FlexAccount reviews

4.49
Based on 1,066 reviews, last reviewed 31st Mar 2026
11700% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
8%

Latest highest rating:

5

Most caring bank about customers. Most caring bank about customers. Reviewed on: 31st March 2026
saKa's avatar
saKa

Latest lowest rating:

1

The worst banking ever don’t do it The Nationwide is the worst banking ever. Don’t get fooled they’re nice because they give out free money! They have a problem with their banking app. ... Read more Reviewed on: 27th February 2026
MoominsPie 's avatar
MoominsPie

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1066)

Nationwide

4
App is easy to use, shame they charge if you need a statement Reviewed on: 23rd September 2018

good value

4
I pay a fee for my monthly bank account and in return I get year round travel insurance and mobile phone insurance. In addition, there is interest on balances up to £2500, which means I get half the amount of the fee back in interest. Great! Reviewed on: 23rd September 2018

Would recommend

5
Good service in branch and by the app. Reviewed on: 23rd September 2018

No fuss

5
A no fuss, no frills account which I've had for about 17 years now. Always good customer service and website is easy to use, as is the app. Easy to keep track of my incomings and outgoings. Reviewed on: 30th July 2018

great service

5
Great product. Excellent online service. Reviewed on: 29th July 2018

Flex account

5
The online banking system is very easy to use, I like being able to move money to where I need it. Reviewed on: 24th July 2018

Very Good

5
Always found Nationwide very helpful Reviewed on: 1st July 2018

loyal customers mean nothing

1
I have two current accounts with nationwide one single and one joint. I went on maternity leave and as I was not receiving a wage my overdraft was taken away on my single account to the sum of £900 due to this I could not pay some direct debts due and this affected my credit score our joint account had an overdraft limit of nearly 5000 we asked for it to be increased to £2000 nationwide refused due to my recent credit score rating that I feel was caused by them. I have been a loyal customer for over two decades and always had an excellent credit score but have received no help from this bank even though there earlier decision has been a major influence on my recent credit score which is why we were refused a greater overdraft on our joint account Very disappointed with this bank and would not recommend them to anyone. Reviewed on: 23rd June 2018

Happy

5
Very happy with this account and happy with the customer service both in store and on the phone. The app is time saving and convenient Reviewed on: 20th June 2018

Brilliant app and banking

4
The app for the flex account is easy to use, easy to manage and pay people from. The account itself has a great interest rate for balances up to 2500 Reviewed on: 10th June 2018

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