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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.59 (1110 reviews)

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4.59

Based on 1,110 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Does everything I need from a current account The 24/7 self-service foyer at my local branch with a paying-in machine is something I genuinely value — not all banks offer that. Minor gripe: the ma... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1110)

Don't take out an Overdraft with Nationwide

As a customer of 30 years nationwide happily encouraged me to keep my overdraft at £3000 for many years, then chopped it to £500, to be done in £450 per month decreases. When, inevitably, I strayed slightly out of the £450 they cut me off mid month with a complete zero tolerance attitude. Nasty Reviewed on: 2nd January 2019

Efficient and troublefree

Good online banking system. EASY TO MANAGE PAYMENTS AND TRANSFERS. Good information. Lots of branches and cash machines Reviewed on: 2nd January 2019

Best banking I've had

Simple, good service, UK call centres and great value for money on their flex plus package bank account. Reviewed on: 27th December 2018

Nationwide Flex Account

Does everything you'd expect with no drama and excellent customer services Reviewed on: 26th December 2018

Best bank

The best bank always there for me when ever i had a problem they resolved it immediately very honest with my finance and saving i always recommend them Reviewed on: 20th December 2018

Flex Plus Account

I love my nationwide flex plus account because even though it’s an account that you pay for, you get 3% interest on up to £2,500 and you get various insurance policies with it. For yourself and your partner if you live with them! My boyfriend and I used to pay a similar amount per month just for mobile phone insurance so I definitely think it’s worth it. Reviewed on: 19th December 2018

Excellent compassionate and reasonable

I was having trouble getting into debt and they helped me to reduce my overdraft at a reasonable rate so that I wouldn't suffer too harshly from the reductions. They were very compassionate towards my situation and made me feel confident and at ease. Reviewed on: 18th December 2018

Good service

Always had the best service, never had any issues, always there to help and are instantly there to help when you go in store even if it’s a simple thing Reviewed on: 17th December 2018

Friendly in branch service

At a time when many banks are closing their hight street branches, I especially appreciate my local Nationwide branch. There's nothing better than old fashioned personal service to build confidence. Reviewed on: 17th December 2018

A good bank

Straightforward and uncomplicated banking with good branch and online service Reviewed on: 17th December 2018

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