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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.6 (1098 reviews)

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4.60

Based on 1,098 reviews, last reviewed 4th Jun 2026

1% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

73%

15%

Latest highest rating:

5

Faithfully Yours, I have been a Nationwide customer for twelve years now. I was ambling along , doing quite well or so I thought but then I had a lifechanging event and... Read more Reviewed on: 4th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1098)

Best banking I've had

Simple, good service, UK call centres and great value for money on their flex plus package bank account. Reviewed on: 27th December 2018

Nationwide Flex Account

Does everything you'd expect with no drama and excellent customer services Reviewed on: 26th December 2018

Best bank

The best bank always there for me when ever i had a problem they resolved it immediately very honest with my finance and saving i always recommend them Reviewed on: 20th December 2018

Flex Plus Account

I love my nationwide flex plus account because even though it’s an account that you pay for, you get 3% interest on up to £2,500 and you get various insurance policies with it. For yourself and your partner if you live with them! My boyfriend and I used to pay a similar amount per month just for mobile phone insurance so I definitely think it’s worth it. Reviewed on: 19th December 2018

Excellent compassionate and reasonable

I was having trouble getting into debt and they helped me to reduce my overdraft at a reasonable rate so that I wouldn't suffer too harshly from the reductions. They were very compassionate towards my situation and made me feel confident and at ease. Reviewed on: 18th December 2018

Good service

Always had the best service, never had any issues, always there to help and are instantly there to help when you go in store even if it’s a simple thing Reviewed on: 17th December 2018

Friendly in branch service

At a time when many banks are closing their hight street branches, I especially appreciate my local Nationwide branch. There's nothing better than old fashioned personal service to build confidence. Reviewed on: 17th December 2018

A good bank

Straightforward and uncomplicated banking with good branch and online service Reviewed on: 17th December 2018

Great customer service

Great bank really friendly app works really well too Reviewed on: 17th December 2018

Initially problematic, now good

Initially I received a letter saying I had been rejected for this account, and after calling I found this not to be the case. This caused a degree of confusion and anxiety for me which is not what banking should be about. I have been happy with this account as it offers a good overdraft with fair terms and conditions, and is the only account of its type that is fee-free, as far as I am aware. Since then I have got on well with Nationwide and I have had no other issues, having banked with them since birth. I would recommend this account due to its fee-free options and I have overall had a good experience with Nationwide. Their app is useful and I find their staff very helpful. Reviewed on: 17th December 2018

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