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Nationwide: FlexAccount reviews

View other Nationwide products
4.49
Based on 1,066 reviews, last reviewed 31st Mar 2026
11700% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
8%

Latest highest rating:

5

Most caring bank about customers. Most caring bank about customers. Reviewed on: 31st March 2026
saKa's avatar
saKa

Latest lowest rating:

1

The worst banking ever don’t do it The Nationwide is the worst banking ever. Don’t get fooled they’re nice because they give out free money! They have a problem with their banking app. ... Read more Reviewed on: 27th February 2026
MoominsPie 's avatar
MoominsPie
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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1066)

Current Account & Travel Insurance

3
Nationwide are not irresponsible. They do not encourage loans. Hard as nails in that they will hardly ever let me go a penny overdrawn (although I pay them no overdraft fees). Like the free European travel insurance with Flex Account and worldwide cover easy to get on the phone. Reviewed on: 22nd November 2018
Andrew Rodwell's avatar
Andrew Rodwell

Great customer service

5
Fantastic customer service. The staff are friendly. Deal with any issues promptly and efficiently Reviewed on: 21st November 2018
Von's avatar
Von

Easy, efficient and accommodating.

5
They don't stress you with so many requirements like other banks. Some banks refused to open an account with a UK registered house contract because it was only one week old. Reviewed on: 20th November 2018
Aisosa's avatar
Aisosa

Great customer service

4
Can't fault nationwide they offer friendly in store customer service and my account runs smoothly too Reviewed on: 16th November 2018
Ali Fisher's avatar
Ali Fisher

Best current account

5
This is clearly the most efficiently run and profitable current account I've ever used be it on-line or in branch Reviewed on: 14th November 2018
Dave Mills's avatar
Dave Mills

All good except for one thing

4
I find the flex account good in all respects, ease of use on line and at branches. Helpful and knowledgable service in branch and on telephone or email. One fly in the ointment, cannot get the banking app on my android mobile phone, desk top, lap top and iPad are all fine. Reviewed on: 11th November 2018
D J Fraser's avatar
D J Fraser

Everything that I need

5
I’m really happy with my FlexAccount, I manage it through the app which is simple & easy to use. I can see my incomings & outgoings at a glance or simply click to see more details. Arranging direct debits & standing orders is easy & I have no concerns about the safety of my account or money as I feel that the security measures are very good. Reviewed on: 10th November 2018
Charlie Brunton's avatar
Charlie Brunton

Customer focused

5
Put customers at the heart of what they do and products/services they offer. Reviewed on: 8th November 2018
Julie Brown 's avatar
Julie Brown

Great service

5
Nationwide have never caused me any problems at all. Their online banking service is easy to use and they have friendly and helpful staff. Reviewed on: 8th November 2018
Amy Parry-Jones's avatar
Amy Parry-Jones

Helpful

4
I have been with them for over 30 years and have always found them willing to listen & help Reviewed on: 8th November 2018
Joan's avatar
Joan

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