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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.6 (1098 reviews)

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4.60

Based on 1,098 reviews, last reviewed 4th Jun 2026

1% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

73%

15%

Latest highest rating:

5

Faithfully Yours, I have been a Nationwide customer for twelve years now. I was ambling along , doing quite well or so I thought but then I had a lifechanging event and... Read more Reviewed on: 4th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1098)

No problems

Had no problems at all with Nationwide. Reviewed on: 11th January 2019

Extremely happy

I swapped to nationwide from Barclays and since doing so I’ve never looked back, no account fees to pay, a higher interest and no bank charges to deal with. It was easy to swap and I’ve had no problems Reviewed on: 8th January 2019

Great Bank

I've never had a problem with Nationwide, they have a great app which is easy to use and the staff have always been friendly and helpful when I have needed anything. Reviewed on: 8th January 2019

Very efficient service

We found out its has a great efficient customer service. They take care your problem and situation carefully and confidentially. Reviewed on: 7th January 2019

Reliable

I have been with nationwide forever, starting with a saving account when I was born. Reviewed on: 7th January 2019

Good service

Great product. Good customer service. Reviewed on: 6th January 2019

Great customer service

Fast and reliable customer service Reviewed on: 4th January 2019

good service

they provie good service and rates Reviewed on: 3rd January 2019

Don't take out an Overdraft with Nationwide

As a customer of 30 years nationwide happily encouraged me to keep my overdraft at £3000 for many years, then chopped it to £500, to be done in £450 per month decreases. When, inevitably, I strayed slightly out of the £450 they cut me off mid month with a complete zero tolerance attitude. Nasty Reviewed on: 2nd January 2019

Efficient and troublefree

Good online banking system. EASY TO MANAGE PAYMENTS AND TRANSFERS. Good information. Lots of branches and cash machines Reviewed on: 2nd January 2019

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