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Nationwide: FlexDirect reviews

Name: FlexDirect
Rating: 4.73 (375 reviews)

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4.73

Based on 375 reviews, last reviewed 13th Jun 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

19%

Latest highest rating:

5

Excellent Great service range of products and I always feel valued as a customer, just received £100 for having the account and this happens often, recommend us... Read more Reviewed on: 13th June 2026

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

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About this product

The Nationwide FlexDirect current account pays interest on your money and you can earn cashback on debit card purchases for the first 12 months.

If you’re eligible for an overdraft, the first £50 is interest free. The FlexDirect account has to be managed online or over the phone, not at the branch.

Nationwide FlexDirect current account reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience..

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Nationwide FlexDirect reviews (375)

Excellent bank

I use Nationwide as my main current account bank and find their range of savings accounts very competitive. I also like the fact that it is owned by its customers and also their committment to not closing branches, particularly in non-city areas Reviewed on: 7th March 2025

Easy transfer.

Easy transfer and use of account plus good rates of interest. Reviewed on: 7th March 2025

Excellent Rewards Scheme

Every so often, nationwide rewards its flex direct customers for having an account with them which meet certain criteria. Reviewed on: 7th March 2025

We love Nationwide

This bank have been fantastic with us, we have even opened savings accounts for our children as the rates are incredible. The staff in branches are always lovely too. Their banking app is safe, easy to use and the access to multiple accounts is simple and quick. Reviewed on: 6th March 2025

Good interest rates for things like regular savers,...

Good interest rates for things like regular savers, and the fair share payment is a nice treat that makes it feel different than your average bank. Reviewed on: 26th February 2025

not too bad

The current account is ok - interest rate is now bad . I cannot be bothered to change banks Reviewed on: 26th February 2025

Good but room for improvement.

Good customer service both online and in lots of branches. Savings rates could do better. Also problems with an ISA transfer recently but finally sorted out. Reviewed on: 26th February 2025

All depaermenta good.

All depaermenta good. Easy to use website. Easy to contact if a problem or plenty of high street shops. Any problems sorted quickly Reviewed on: 26th February 2025

Easy to manage account online

Easy to manage account online although currently unable to pay in cheques using the app. Handy to have local branch as most banks have now closed their branches Reviewed on: 26th February 2025

If Carlsberg did banking...

So simple to move accounts. They kept me fully informed at all times. It integrates fully with my financial management system (Moneyhub). They have branches with real people who know what they are doing, and don't ask you to wait 5 weeks for an appointment. The statements are easy to find and use. I couldn't find a single fault, and they rewarded me for the move. Reviewed on: 26th February 2025

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