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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 3.98 (330 reviews)

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3.96

Based on 330 reviews, last reviewed 23rd Jan 2026

500% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

65%

10%

21%

Latest highest rating:

5

Utilised Internet banking since inception. Utilised Internet banking since inception. Service and technical support good (although deteriorated since introduction of Chat). Range of deposit and... Read more Reviewed on: 23rd January 2026

Latest lowest rating:

1

Awful mobile phone insurance. Awful mobile phone insurance. One phone came back still damaged. I gave up on that claim. The second one was a pixel 6. The excess costs as much as a ... Read more Reviewed on: 29th December 2025

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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexPlus reviews (330)

Review of the Nationwide, FlexPlus:

Good all round account.

Insurance + linked savings account. Good . Easy to use app. Lots of high street branches Reviewed on: 6th March 2025

Would recommend Nationwide to anyone

Nationwide is a great company providing excellent value for money. Their customer service centre's are UK based. They pay their members share of the company's profits every year. In addition they advise members of the best savings / investment rates. Also they have low interest rate loans for members. Reviewed on: 24th May 2024

Actually opened a new branch

They actually opened a new branch in Glastonbury when everyone else was closing theirs! Reviewed on: 24th May 2024

Just solid personal banking, never any issues, app w...

Just solid personal banking, never any issues, app works great, f2f customer service in local branch AND paid me £100 as annual bonus to say thanks for being part of their success Reviewed on: 24th May 2024

The FlexPlus Account

The FlexPlus Account provides you with travel insurance, phone insurance, breakdown cover and more all for £13 a month Reviewed on: 24th May 2024

Easy online banking and very simple to switch funds...

Easy online banking and very simple to switch funds to get better savings rates. The annual bonus is a great touch that other banks do not offer. Reviewed on: 23rd May 2024

A stonkingly good mutual banking service

Nationwide are my main bank and I have several products with them. They are very professional - a mutual which is important to my values- offer a wide range of products & have great customer service. Offering both digital and high street banking Reviewed on: 13th April 2024

Good value for money, flex plus offers a lot of serv...

Good value for money, flex plus offers a lot of services phone insurance break down convert etc Reviewed on: 12th April 2024

Market leading, quietly bold and no issues getting h...

Market leading, quietly bold and no issues getting help when something goes wrong. Largest branch network in the UK, and face to face banking is so important Reviewed on: 3rd April 2024

No Brainer!

Just changed to flex plus, no-brainer, slightly less than cost of AA annual membership + travel insurance & phone insurance! Reviewed on: 11th March 2024

Everything works just as it should do

Everything works just as it should do Reviewed on: 11th March 2024

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