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Nationwide: Credit card reviews

4.07
Based on 206 reviews, last reviewed 19th Feb 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
60%
See only 4 star reviews
21%
See only 3 star reviews
4%
See only 2 star reviews
3%
See only 1 star reviews
12%

Latest highest rating:

5

Excellent customer service .... Excellent customer service both online and in branch. Good range of products. Reviewed on: 14th February 2026
SD's avatar
SD

Latest lowest rating:

1

Astonished at the level of failure in a regulated bank I am genuinely astonished that this level of operational failure is occurring within a regulated bank. Nationwide repeatedly denied a customer access ... Read more Reviewed on: 19th February 2026
Helen de bretton's avatar
Helen de bretton

About this product

Nationwide’s purchase and balance transfer credit card offers 0% interest on all purchases and balance transfers for 15 months.

The 0% interest also applies to spending abroad. You can apply if you have a Nationwide current account, savings account or mortgage. You can’t apply if you already have a Nationwide credit card.

Nationwide credit card reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide Credit card reviews (206)

NW credit card

4
does the job - never any problems Reviewed on: 9th November 2017

Always deal with issues promptly

5
Nationwide have always dealt efficiently with any fraudulent transactions using lost/stolen credit cards. Frontline and telephone staff helpful and knowledgeable. I have been a customer with them for a great number of years and never persuaded to change for some “more lucrative deal” due to their excellent service Reviewed on: 8th November 2017

Great Card great company

5
No issues during my first year using the card, great intro rates and 0% and online banking is a breeze Reviewed on: 6th November 2017

does the job

4
no problems using them.. efficient service Reviewed on: 6th November 2017

Great Card

5
We use our credit card to pay for most things and then pay off the balance in full at the end of the month, this means there is no extra to pay back but we get cash back which over the course of the year ends up being around £75. It is a great card to use abroad as well. Reviewed on: 6th November 2017

Home & Abroad

5
Used anywhere with no additional charges. Reviewed on: 9th August 2017

Good

3
It's a good product, but the customer service at times could be better. Reviewed on: 30th June 2017

Quick to solve any issues and quickly onto fraudulent activity

5
My experience of having a nationwide credit card is that they are quick to solve any issues and quickly onto fraudulent activity, sending out new cards speedily. Reviewed on: 11th June 2017

Select Credit Card

5
Free to use in any country (no commission), easy t o use mobile banking app, and 0.5% cashback on sterling purchases. Using this instead of my debit card is a no brainer, and pay it off every month to prevent incurring interest. Reviewed on: 11th June 2017

Excellent Credit Card

5
As an existing Nationwide customer the application process was very easy. The cards arrived within a few days and included an interest free period and a fee free balance transfer. I even received a bonus for taking the card out. Reviewed on: 11th June 2017

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