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Nationwide: Credit card reviews

Name: Credit card
Rating: 4.17 (197 reviews)

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4.10

Based on 197 reviews, last reviewed 15th Jul 2025

56% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

61%

21%

11%

Latest highest rating:

5

Fast and easy service Easy application process and a fast around service. Reviewed on: 15th July 2025

Latest lowest rating:

1

Don't believe their hype I have a credit limit of £5000 on a credit card. Never use it all, always only about £1200. So this month paid an amount (that was the full amount) of... Read more Reviewed on: 29th January 2025

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About this product

Nationwide’s purchase and balance transfer credit card offers 0% interest on all purchases and balance transfers for 15 months.

The 0% interest also applies to spending abroad. You can apply if you have a Nationwide current account, savings account or mortgage. You can’t apply if you already have a Nationwide credit card.

Nationwide credit card reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide Credit card reviews (197)

Review of the Nationwide, Credit card:

Don't believe their hype

I have a credit limit of £5000 on a credit card. Never use it all, always only about £1200. So this month paid an amount (that was the full amount) of £850.00. Evidently the cheque took a while to get there. No, even though there was still £4,2000 credit available, these idiots at Nationwide not only took a late payment of £10 (no objection) but still with £4,200 credit available, they declined a payment of £8.20. Now you need to be totally devoid of common sense to do that. What is wrong with Nationwide? I am a long term customer. Never been overdrawn, never any trouble, yet the treat me with total disrespect. Nationwide do no deserve decent, good customers. A bank to give a miss. A nd whilst these pen-pushers were telling me they hadn't received the cheque in payment, this morning I spoke to my other bank (Halifax) and they say that the cheque had been cleared. So Nationwide were either lying or incompetent. take your selection. A company that is all talk and just not interested in true customer service. Reviewed on: 29th January 2025

Credit card Customer Service

Much more helpful than any other company I have dealt with Reviewed on: 10th June 2017

Great card

This was the best long term deal I could get for balance transfer and a only 17.9%. Reviewed on: 30th May 2017

Reliable Company

I like Nationwide because they are local with long opening hours and very helpful and knowledgeable. Reviewed on: 1st May 2017

a good, basic service

nationwide gives good customer service, but, as with the credit card industry in general, things could be simplified and clarified Reviewed on: 21st April 2017

Terrible

Terrible overly risk adverse product that rejects online purchases for little or no reason. Leaving you without out your purchase, then makes you jump through hoops to fix their error! Very poor Reviewed on: 21st April 2017

Honest company

One of the few honest and ethical financial companies left. Reviewed on: 14th April 2017

Awful

Increase in credit card without doing affordability checks. Does not care about putting people in debt Reviewed on: 10th April 2017

Always there for you

I have been a customer with Nationwide for some time the products I have purchased are Mortgage, Health Insurance, Loan & Credit Card they have always met all my needs and exceeded my expectations many times Reviewed on: 8th April 2017

Helpful and reliable

Staff have always been helpful, whether we have gone to them with queries, problems or about changing our accounts. Extra effort is made to retain customers and reward long standing customers Reviewed on: 5th April 2017

excellent

excellent cashback and customer service. Reviewed on: 4th April 2017

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