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Nationwide: Credit card reviews

Name: Credit card
Rating: 4.17 (205 reviews)

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4.13

Based on 205 reviews, last reviewed 14th Feb 2026

400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

61%

21%

11%

Latest highest rating:

5

Excellent customer service .... Excellent customer service both online and in branch. Good range of products. Reviewed on: 14th February 2026

Latest lowest rating:

1

Trying to get answers online is almost impossible an... Trying to get answers online is almost impossible and very stressful, I was eventually given a refund from a company I used with no help from nationwi... Read more Reviewed on: 2nd February 2026

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About this product

Nationwide’s purchase and balance transfer credit card offers 0% interest on all purchases and balance transfers for 15 months.

The 0% interest also applies to spending abroad. You can apply if you have a Nationwide current account, savings account or mortgage. You can’t apply if you already have a Nationwide credit card.

Nationwide credit card reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide Credit card reviews (205)

Review of the Nationwide, Credit card:

Don't believe their hype

I have a credit limit of £5000 on a credit card. Never use it all, always only about £1200. So this month paid an amount (that was the full amount) of £850.00. Evidently the cheque took a while to get there. No, even though there was still £4,2000 credit available, these idiots at Nationwide not only took a late payment of £10 (no objection) but still with £4,200 credit available, they declined a payment of £8.20. Now you need to be totally devoid of common sense to do that. What is wrong with Nationwide? I am a long term customer. Never been overdrawn, never any trouble, yet the treat me with total disrespect. Nationwide do no deserve decent, good customers. A bank to give a miss. A nd whilst these pen-pushers were telling me they hadn't received the cheque in payment, this morning I spoke to my other bank (Halifax) and they say that the cheque had been cleared. So Nationwide were either lying or incompetent. take your selection. A company that is all talk and just not interested in true customer service. Reviewed on: 29th January 2025

Good bank

Verry good bank and you have all you need banking online credit card debit card all Reviewed on: 3rd April 2023

Poor service on credit cards

credits card sometimes dont scan on TFL services and its a recurring issue which isn't dealt with. It can be frustrating if im on-the-go and rushing for a bus and it doesn't work Reviewed on: 3rd April 2023

A human instead of a credit score.

I got my credit card with a high credit limit despite a fairly poor credit score and I was able to balance transfer a more expensive card and I now pay a really good APR and hope to end my debt much sooner as a result. So nice to be treated like a human being instead of a credit score. Reviewed on: 3rd April 2023

Credit card

Does the job, good for spending abroad Reviewed on: 30th March 2023

Takes too long

When you have an issue with a purchase that goes wrong and you think you are covered because it cost more than £100 think again you might be drawing your pension by the time it's resolved one way or the other! Reviewed on: 28th March 2023

Awful bank

Nationwide reduced my credit limit without notifying me then advised me they will do nothing about it. Reviewed on: 23rd February 2023

Credit card

Application for the card was easy and customer service care is good Reviewed on: 16th February 2023

best bank

always helpful, always cheerful, always there when needed Reviewed on: 11th February 2023

Useful credit card I had for years

I’ve used this for years. It’s got several weeks to pay. An added bonus is there aren’t overseas transaction fees. Reviewed on: 8th February 2023

Fab for spending abroad

Great card perfect for spending abroad with no fees. Reviewed on: 1st February 2023

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Nationwide: Credit card reviews

400% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Nationwide Credit card reviews (205)

Don't believe their hype

Good bank

Poor service on credit cards

A human instead of a credit score.

Credit card

Takes too long

Awful bank

Credit card

best bank

Useful credit card I had for years

Fab for spending abroad

Do you have a different Nationwide product?

Want to see more from Nationwide?

Student Current Account

Cash ISA

Regular Savings

Join Smart Money People

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