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Nationwide: Mortgages reviews

Name: Mortgages
Rating: 4.37 (191 reviews)

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4.40

Based on 191 reviews, last reviewed 25th Jan 2026

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

12%

10%

Latest highest rating:

5

Great rate for getting on property ladder! I took a mortgage with Nationwide and got a good rate for seven years and I'm still so happy I made this decision and was able to get on the property ... Read more Reviewed on: 25th January 2026

Latest lowest rating:

1

A Harsh Lesson in Discrimination Against Caregivers... A Harsh Lesson in Discrimination Against Caregivers and disabilities. I am writing this review with deep disappointment and absolute frustration after... Read more Reviewed on: 15th August 2024

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About this product

Nationwide offer a range of mortgages to cover different borrowing needs.

Nationwide offer mortgage products for first time buyers, home movers and buy to lets. Existing mortgage customers can manage their account using the online Mortgage Manager tool.

Nationwide mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide Mortgages reviews (191)

Review of the Nationwide, Mortgages:

Smooth

Good service and competitive rates Reviewed on: 4th April 2018

Great mortgage

Great experience as a first time buyer using nationwide, really easy Reviewed on: 2nd February 2023

One of the best for mortgages

Brilliant service from Nationwide for my mortgage, great remortgage rate last year. Initial welcome lack for new homeowners a great surprise Reviewed on: 1st February 2023

So so

they are ok to deal with and always polite, however website could be better, but app works well Reviewed on: 1st February 2023

First time buyer mortgage

Brilliant rates for first time buyer mortgage. Excellent service and very helpful Reviewed on: 1st February 2023

Ethical mortgage provider

I'm impressed by Nationwide. I was only prepared to get my mortgage with an ethical / mutual provider. Thanks to Nationwide's good rates I didn't lose out financially for sticking to my principles. Their service has also been unfaultable. Reviewed on: 17th January 2023

Nationwide lead the way

Nationwide mortgages have always given us the best product and above and beyond service, They offered support during tough times with the pandemic and always go above and beyond with their service support. Reviewed on: 16th January 2023

Great mortgage rate

I have had a mortgage with Nationwide for 5 years and the rate was very good. Reviewed on: 11th January 2023

Mortgage Application delayed until they could charge me more

Nationwide promised to honour a mortgage Decision in Principle for up to 3 months after applying. First, they refused to allow me to "increase" my deposit, unless I took a mortgage with a higher rate. Somehow being a safer customer was a bad thing... Then I applied for the mortgage well within that time limit, only for them to stall the process with repeated requests for evidence of funds (which I responded promptly to, and which would not even have been part of the deposit anyway!). Eventually the 3 month limit hit and despite already applying they refused to honour the DiP because time had run out. Only choices left were to take a more expensive mortgage or look elsewhere, which I am doing. Utter waste of time. Reviewed on: 6th January 2023

Simple and good value

Mortgage process was straightforward and ensured we fixed at the best rate available. Reviewed on: 15th August 2022

Quick process

Great online service simple and quick Reviewed on: 14th August 2022

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