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NatWest: Black Account reviews

Name: Black Account
Rating: 4.22 (231 reviews)

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4.22

Based on 231 reviews, last reviewed 27th Feb 2026

300% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Reward Black Fantastic value for money considering the benefits this account provides. The Cashback on theatre tickets and lounge access alone more than pay for th... Read more Reviewed on: 27th February 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Black Account reviews (231)

Review of the NatWest, Black Account:

Excellent Account

Such good value that covers my family.. I have had to utilise the mobile phone insurance several times due to having teenagers! The travel insurance is also a good product for us as a family, it covers me and my young adult in Uni, peace of mind. Reviewed on: 18th February 2023

Outstanding banking service!

When I think of banking, I think of NatWest Reviewed on: 17th February 2023

Fantastic service

Services go well beyond everyday banking with plenty of extras from cinema tickets to insurance Reviewed on: 17th February 2023

Great value and service

Great products with this account and great service from the staff Reviewed on: 17th February 2023

Been with Natwest for ever

I have been with Natwest for the last 35 years, which expkains everything. They have been very helpful and considerate all through. Reviewed on: 17th February 2023

There when needed

The Black Account does cost you but the flexibility, benefits and customer service when you need it 24/7 is worth it. Reviewed on: 31st January 2023

Great functionality

The transactions you can undertake on the App are really comprehensive - even depositing cheques! Reviewed on: 24th January 2023

Best Banking APP

The most complete banking APP you'll ever need!!!! Reviewed on: 23rd January 2023

Delighted with NatWest !

Delighted with NatWest and the experience I have. I’ve been banking with NatWest for many years - always great service!! Reviewed on: 22nd January 2023

Excellent

Really quick and easy to do all of the basic things I need for day to day banking, would recommend to friends and family Reviewed on: 20th January 2023

Best bank and banking app out there!!

Fantastic banking app - User face is smooth and looks great, the functionality is fantastic, love the new features like know your credit score and deposit cheques.... By far the best app there is out there! Reviewed on: 19th January 2023

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