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NatWest: Black Account reviews

Name: Black Account
Rating: 4.59 (226 reviews)

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4.20

Based on 226 reviews, last reviewed 7th May 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

83%

Latest highest rating:

5

Always provided excellent personal service Always provided excellent personal service Reviewed on: 20th April 2025

Latest lowest rating:

1

Poor and unexperienced Team member I am submitting this review due to the poor and unhelpful service I received from a team member named Priyank Rawat. His explanation regarding charges... Read more Reviewed on: 7th May 2025

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About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Black Account reviews (226)

Review of the NatWest, Black Account:

everything takes as long as possible

everything takes as long as possible, if they say it can take up to 10 business days its going to take 11. this is when they don't mess something up and make you redo everything in which case they will still take as long as possible to tell you this. my account was frozen due to fraud and it was quicker for me to open another bank account than for NatWest to fix the issue. Reviewed on: 22nd August 2024

Efficient and informative

Easy access to all aspects of my account Reviewed on: 21st March 2023

Bank app

Quite useful, convenient and secure. Reviewed on: 20th March 2023

Our Bank Manager is always with us.

As we spend a lot of our time these days overseas or travelling in the UK our Nat West App has become our constant travelling friend. What a difference from when we joined the Nat West 60 years ago this month. Reviewed on: 20th March 2023

Best bank

I recently opened natwest account and have had the beat experience so far Reviewed on: 19th March 2023

Excellent app

Does everything a banking app should. Well done NatWest Reviewed on: 16th March 2023

Tidy, clean, fies what I need

With NatWest 40 years. Slow to catch on but over the past 3 years regular upgrades to their services have been great. Reviewed on: 12th March 2023

No issues

Good account. Pay £2 a month to get £5 back. No issues running the account. Can set up text alerts to notify you when things are happening - eg.overdrawn, less than £10 balance etc. Reviewed on: 9th March 2023

Great experience

Great bank ever. Ever happy to help, fast class customer service, products are great. Very supportive all the times. Reviewed on: 8th March 2023

Pocket account management

All my accounts carried in my pocket and accessible 24/7 anytime anyplace. Bills payable and cheques able to be deposited. Convenient and efficient. Reviewed on: 5th March 2023

It's a fantastic, user-friendly app

The app of NatWest has revolutionized the concept of banking completely. It's unbelievable that banking can be made so easy and hassle-free. Reviewed on: 5th March 2023

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