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NatWest: Black Account reviews

Name: Black Account
Rating: 4.57 (230 reviews)

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4.18

Based on 230 reviews, last reviewed 23rd Jan 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Always helpful. Always helpful. Very friendly staff Excellent products My account suits my needs very well Reviewed on: 23rd January 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Premier Reward Black account charges a monthly fee in return for a wide range of benefits.

Benefits include a concierge service, discounts, insurance policies and cashback. You’ll need to meet the income, savings or mortgage limits to be eligible for the NatWest Premier Reward Black account.

NatWest Premier Reward Black account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Black Account reviews (230)

Review of the NatWest, Black Account:

Simply excellent

A first class bank with great services and an awesome app. Reviewed on: 4th March 2023

Great value

Very happy with all aspects of the black account Reviewed on: 19th February 2023

Very user-friendly app

Great design, great functionality. I love the NatWest app. Reviewed on: 19th February 2023

Great app

I love using the natwest black account online banking app Reviewed on: 19th February 2023

Simple and works.

Just simple good banking. Never any problems. Reviewed on: 19th February 2023

Great bank

Very good app easy to use lots options send money anywhere the world Reviewed on: 19th February 2023

Always available & very helpful

When speaking to staff on the phone you receive great advice & feedback Reviewed on: 19th February 2023

Everything I have needed

Fantastic service any time I’ve been to any branch m Reviewed on: 19th February 2023

Access 24 hours a day, banking when it's convenient to me !

Great interest rates, easy access Reviewed on: 19th February 2023

Very reliable professional service

NatWest is very reliable and customer oriented. This comes at a price, but I appreciate the service. NatWest app is easy to use Reviewed on: 18th February 2023

Excellent

Great service, for me this is the most important aspect of a bank Reviewed on: 18th February 2023

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