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NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.61 (2090 reviews)

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4.49

Based on 2,090 reviews, last reviewed 3rd Apr 2025

1900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Love NatWest, they are a great banking app, love the... Love NatWest, they are a great banking app, love the layout of the mobile app and how simple it is to use. Also have great account options for student... Read more Reviewed on: 3rd April 2025

Latest lowest rating:

1

Really poor customer service When I needed some customer support, they were horrendous. I had the example where I was scammed by a car rental company and lost money and also havin... Read more Reviewed on: 30th January 2025

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About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an inform...

NatWest Basic Account reviews (2090)

Review of the NatWest, Basic Account:

An excellent choice

I made the switch to Nat West and it could not have been easier. A brilliant move on my part Reviewed on: 20th February 2023

Highly recommended

"I've been with NatWest for quite some time now, and I couldn't be happier with the service. The online banking experience is incredibly user-friendly, making it easy to manage my finances on the go. The mobile app is intuitive and offers all the features I need, from checking balances to transferring money quickly. The customer service has been outstanding, with responsive and friendly support whenever I have any questions. They genuinely seem to care about their customers, an... Reviewed on: 26th February 2025

O.K. But very basic account

O.K. But very basic account with little added value or extras. Statements could be clearer and bolder, particularly for the visually disadvantaged and hard to see. Reviewed on: 26th February 2025

Nat.west. always on the case in the nicest way

Nat.west. have always looked after my account. Recently I wanted to transfer a large amount from my account the move was blocked followed by a pleasant security call to confirm that I was happy and not being forced or scammed the transaction was completed, just the latest compliment I can give. Reviewed on: 26th February 2025

On line and app both easy to use and assistance in b...

On line and app both easy to use and assistance in branch when needed Reviewed on: 26th February 2025

My Nat West account .

Love my Nat West account I have the app on my phone its good for checking my outgoings and incomings on the go and I love the alerts Nat West send me and it's got good security features Reviewed on: 26th February 2025

Had a win fall and an inheritance, found the NatWest...

Had a win fall and an inheritance, found the NatWest offered a choice of services which I perused and made a decision to invest money. Reviewed on: 26th February 2025

Love using the app to keep an eye on my...

Love using the app to keep an eye on my transactions Reviewed on: 12th February 2025

Unbelievable Ufirst Account

I was wanting a basic current account, and they sold me a Ufirst, which i have for travel insurance & getting money off tickets for shows Reviewed on: 12th February 2025

I love natwest I love everything about it

I love natwest I love everything about it Reviewed on: 12th February 2025

amazing easy to use.

amazing easy to use. been using natwest for a very long time honestly can’t complain Reviewed on: 4th February 2025

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