Write a review

Go to business site

NatWest: Business Banking reviews

Name: Business Banking
Rating: 3.07 (197 reviews)

View other NatWest products

2.77

Based on 197 reviews, last reviewed 23rd Jan 2026

200% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

42%

Latest highest rating:

5

Amazing customer service Been with them for a long time and have benefited so much. Great customer service too Reviewed on: 23rd January 2026

Latest lowest rating:

1

Terrible service to Almshouse in St Albans. We are an old established Almshouse in St Albans and have banked with Natwest for many years. 2 of our Trustees died, so we need to alter our banking ... Read more Reviewed on: 12th January 2026

Read all reviews See your review

About this product

NatWest business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at NatWest is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of NatWest business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

NatWest Business Banking reviews (197)

Review of the NatWest, Business Banking:

Not for small Businesses

If your a small business don't bother with Natwest I've been with them nearly 10 years and they no longer have business managers in store where you could make an appointment and discuss your needs job done. Now its all by phone I called natwest last Friday they don't me id have to book a call back I couldn't actually speak to anyone because they don't have a number for the finance dept so they sent me an email which let me book an appointment the following Wednesday (5days time) between 13:30-14:00. 13:39 I get a text from natwest saying they tried to contact me but they couldn't get through. But i had no missed calls or a text from my carrier. long story short its been a week with lots of promises from natwest but still nothing. I told natwest it was for a new contract and I could lose a lot of money, but they don't care. Don't wast your time. Reviewed on: 27th July 2018

Best app ever

Makes my life immeasurably easier. great design and functionality Reviewed on: 18th February 2023

This is best bank netwest

Netwest bank is best bank for evrey way Reviewed on: 18th February 2023

There for your business

Have been a Natwest business customer since 2012. Never let us down with financial support. Reviewed on: 18th February 2023

Banking simplified

Easy to navigate app making it faster and more convenient to get your business done Reviewed on: 18th February 2023

Great service

The bank provided a great service with an account that is easy to use and access. Reviewed on: 18th February 2023

Very good banking initiatives

NatWest offers banking customers a wife’s range of benefits including access to NatWest Accelerator programs Reviewed on: 18th February 2023

Number one bank in the uk

Very friendly and helpful customer service easy and secure mobile banking Reviewed on: 18th February 2023

Confidence

NatWest have given me great confidence in my business and have helped it grow with advice and encouragement as well as support as it grows. Reviewed on: 18th February 2023

Good banking services

Thank you for all, good banking services business and individual accounts Reviewed on: 18th February 2023

Excellent and made for purpose with all security in one app

I enjoy using the app along with going to my local branch. Such excellent service. Reviewed on: 18th February 2023

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Business Banking
from Bank of Scotland 2.67 from 16 reviews
Business Account
from The Co-operative Bank 1.25 from 85 reviews
Business Banking
from Metro Bank 4.77 from 2236 reviews

Want to see more from NatWest?

Life Insurance
from NatWest 5.00 from 3 reviews
Tracker Rate Mortgage
from NatWest 5.00 from 5 reviews
Rooster card
from NatWest 4.92 from 13255 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub