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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (952 reviews)

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4.77

Based on 952 reviews, last reviewed 18th Nov 2025

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Thank You, NatWest for a Truly Outstanding Service! I don’t think banks get the appreciation they truly deserve, especially when they’ve already taken steps to protect you before you even realise you’ve... Read more Reviewed on: 15th October 2025

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (952)

Review of the NatWest, Reward Account:

Worst Bank with Appalling Service.

Been with this worst high street bank for a while.Worst Service when compared to other new banks in UK.Services are very traditional and outdated.Sales calls are horrendous and haunting if you are a Home owner to switch Mortgage to them without understanding the rationale why customer didn’t approach Natwest initially.Service has been from Bad to Worse.This could be evidenced from various social platforms people created to vent their frustrations. Reviewed on: 18th February 2021

Excellent current account

Excellent account. Ideal for all personal banking with the addition of cash rewards. Reviewed on: 6th April 2023

Good rewards

Great app, good rewards, but could give back a tad more, especially now with inflation etc Reviewed on: 5th April 2023

Brilliant banking

Fantastic service.Easy to use App. I was recommended by a friend and have never looked back. Also easy to contact directly anytime. Reviewed on: 5th April 2023

App getting much better

The app has improved massively over time and now rivals starling/monzo. The effort and transformation of the app is noticed. Reviewed on: 5th April 2023

User friendly

User friendly user frienldly User friendly user frienldly Reviewed on: 4th April 2023

Clive and Betty Parsons

It’s a great bank to deal with, never had any problems Reviewed on: 4th April 2023

Great savings account rates & excellent app

Really like the app, great features and the digital regular saver has a great interest rate. Reviewed on: 3rd April 2023

Natwest doing more

I have personally been with the branch for over 2 decades. The reward account is something I find very useful and provides good vaule for money. Reviewed on: 3rd April 2023

Fabulous.

A no nonsense easy to use, user friendly app thats always efficient at handling my account. Fabulous . Reviewed on: 3rd April 2023

Good value and great service

App is exceedingly easy to manoeuvre. Round up helps to boost savings and transfers are easy to manage. Great all round bank coupled with a great App. Reviewed on: 2nd April 2023

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