Write a review

Go to business site

NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (963 reviews)

View other NatWest products

4.77

Based on 963 reviews, last reviewed 23rd Jan 2026

800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Nat West is an excellent bank Have banked with Nat West for over 5 years now and have borrowed via a loan and credit cards through Nat West with excellent rates and customer servic... Read more Reviewed on: 23rd January 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

Read all reviews See your review

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (963)

Review of the NatWest, Reward Account:

Making life easier

NatWest have made all my banking simple, allowing me to bring my account, mortgage, savings and my kids accounts into an easy and manageable system, especially with their app. Their in branch service offers me multiple ways to bank, minimising queues and making the whole process simple. Wouldn’t bank anywhere else. Reviewed on: 28th January 2018

Long term stability with excellent app

I have had this account for 25 years and the bank has been super helpful through graduating and becoming a professional person. The app is especially easy to use to support the account. Reviewed on: 16th April 2025

Easy to speak to someone, good advice, good financia...

Easy to speak to someone, good advice, good financial support Reviewed on: 2nd April 2025

Simplified online banking

This account meets my banking needs perfectly, with the added bonus of accruing monthly rewards. Reviewed on: 2nd April 2025

A mobile app par excellence!

I have had excellent service for the last five years with NatWest, no issues with my account or with customer service, who have been extremely helpful and very professional. The mobil app is very powerful and gives me the ability to action every account function you could need on a mobile smart device. The app appears very secure, which is a comfort. Reviewed on: 2nd April 2025

good banking online service, app easy to use and it...

good banking online service, app easy to use and it doesn't break much. overall good experience Reviewed on: 2nd April 2025

NatWest has my vote

I have held a NatWest current account for 60 years and never felt the need to change despite cash back offers by competitive Banks Reviewed on: 2nd April 2025

Brilliant customer service every time I have the nee...

Brilliant customer service every time I have the need to call them up. Reviewed on: 18th March 2025

I have no issues, customer service are always there...

I have no issues, customer service are always there to help taking note of my vulnerabilities to offer more support. Reviewed on: 13th March 2025

Easy money for the taking.

Easy money for the taking. Good app Reviewed on: 28th February 2025

Great rewards with an easy to use app with simple ye...

Great rewards with an easy to use app with simple yet effective features Reviewed on: 27th February 2025

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from permanent tsb 2.00 from 15 reviews
Current Account
from ICICI Bank 5.00 from 2 reviews
Cash Card Account
from Barclays 4.51 from 141 reviews

Want to see more from NatWest?

Life Insurance
from NatWest 5.00 from 3 reviews
Tracker Rate Mortgage
from NatWest 5.00 from 5 reviews
Rooster card
from NatWest 4.92 from 13255 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub