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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (968 reviews)

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4.77

Based on 968 reviews, last reviewed 27th Jan 2026

1200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

NatWest bank is a star Always find Nat West offer excellent products, competitive rates on loan and 0,° credit cards Reviewed on: 27th January 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (968)

Review of the NatWest, Reward Account:

Love receiving rewards back

I changed my bank account to the rewards as I loved the idea that I could gain money back from using things such a direct debit to pay bills. Reviewed on: 19th February 2023

Reward voucher not accepted, B&Q

Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the account. although the hedge cutter is on B&Q website to order, but because it is packed san£ shipped by another company for B&Q they do Not accpt th3 voucher as payment. NatWest said they would escalate the complaint, didn’t hear anything ! Made a complaint and have not heard anything. Try to get AI to understand is impossible. Why do I bother with NW Reviewed on: 20th June 2024

No interest on account, but gives access to savings

No interest on account, but gives access to decent regular saver Reviewed on: 6th June 2024

Fantastic App, able to run the all my accounts with...

Fantastic App, able to run the all my accounts with ease using the app, but with great customer service to back it. Reviewed on: 4th June 2024

It's fine.

It's fine. I don't really need or expect much from a bank account. The app, however, is bereft of the features pioneered by monzo et Al such as pots, payments can be slow. Reviewed on: 24th May 2024

Cashback and stooze

I have a couple NatWest credit cards; one for groceries (1% cashback) and one for stoozing. No complaints. Reviewed on: 24th May 2024

A trusted Bank

I have been with Natwest for many years, if there has been any errors with my account, they have always apologised, and given me say £30 as a gesture of goodwill. Reviewed on: 24th May 2024

I’ve been with NatWest for many years the service is...

I’ve been with NatWest for many years the service is always 100% top level when needed. They always answer your questions or get back to you. Reviewed on: 24th May 2024

So far so good

So far so good Reviewed on: 1st May 2024

Great product if you use it as your main bank account

I have been with NatWest since 2016 and really enjoy their products. Their are the first to adopt the new technologies, and have an amazing app which makes banking really easy and enjoyable even. Reviewed on: 16th April 2024

Good rewards

Good rewards if you pay bills from this account. Clear to use app. Reviewed on: 14th April 2024

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