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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (967 reviews)

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4.77

Based on 967 reviews, last reviewed 26th Jan 2026

1100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Good solid banking Never had a problem. The app works well, Friendly and efficient customer service in branch. Reviewed on: 26th January 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (967)

Review of the NatWest, Reward Account:

Fantastic!

I’ve been with NatWest for just over a year and the service is fantastic! The rewards account is a great way to treat yourself every now and then. And you can use that extra bit of money however you want! Reviewed on: 18th February 2023

Some accurate data would be useful

Fixed pension, fortunate in having excess income over expenditure. "Churning" (transfers between 3 accounts) maximises interest via scheduled weekly transfers, achieves 4.84% with instant access. FIRST MISINFORMATION - NatWest app said £900 scheduled transfer made me £600 overdrawn (and the app was frozen, had to go online to see details). Checked the receiving bank (Lloyds) - no payment received - which in turn made my Lloyds account overdrawn. (Expected payment hadn't been received in NatWest, which created the problem. Immediately transferred funds to clear both O/D). Called NatWest - SECOND MISINFORMATION - yes they had received funds AND MADE the £900 payment to Lloyds at 1.30. No sign of it on Lloyds app which usually reports in seconds. Called them, they said give it 24 hours or call sender. PROOF OF MIS.INFORMATION - Next day, NatWest app shows balance >£900 (i.e. they DIDN'T make the payment). Now done manually. And they charge for this "service" ? !!! Could have been costly ( o/d fees). Reviewed on: 10th April 2024

Have banked with natwest for years, can't fault them...

Have banked with natwest for years, can't fault them at all, great service Reviewed on: 4th April 2024

Switched in autumn last year!

Switched in autumn last year, great switching incentive. The app is easy to use and I get plenty of rewards on my account. Really glad I made the switch. They give helpful insights in the app, I can manage my direct debits easily, see my credit score and apply for new accounts very easily. Reviewed on: 18th March 2024

Excellent app and online banking.

I have had a reward current account for four years. I have found their iOS app very useful for everyday banking. On the rare occasions that I have had to go to my local branch I have found the staff friendly and knowledgeable. Reviewed on: 15th March 2024

NatWest Reward account

App is easy to use - good reward rate. Reviewed on: 24th February 2024

This one of the best reward current account out there

This one of the best reward current account out there & it is an easy to qualify for the £5 reward scheme. This is one of the best offers out there - hands down! Reviewed on: 21st February 2024

Long term customer

I’ve been with NatWest over a decade and use several of their products. Their app in particular is really great to use and user-friendly. You can also link accounts from other banks to get an overview of your finances all in one place. Reviewed on: 18th February 2024

great app and competitive interest rates.

Good products and great website/app and competitive rates for saving. Reviewed on: 16th February 2024

Great Bank and very good account

Smooth service no issue whatsoever and the reward system works like a clockwork Reviewed on: 15th February 2024

Nice app which has very good feature compare to peers

Nice app which has very good feature compare to peers Reviewed on: 13th February 2024

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