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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1267 reviews)

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4.76

Based on 1,267 reviews, last reviewed 21st Feb 2025

8% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Happy mortgage broker I have used Newbury for my clients on several occasions they have always been excellent Reviewed on: 21st February 2025

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

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Newbury Building Society Mortgages reviews (1267)

Interest only mortgage

NBS have been very helpful and supportive. I just wish that I had paid more off my mortgage when the rate was so low Reviewed on: 28th July 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreicate it. Response date: 28th July 2023

Re Mortgage to Newbury

Due to the position it was a s straight forward as a normal re mortgage, however the team at The Newbury were extremely helpful and kept us up to date every stop of the process. The communication wasn't the typical corporate responses, but very personal which I think made all the difference and hope that never changes. Reviewed on: 28th July 2023

Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback, we do appreciate it. Response date: 28th July 2023

Really impressed with the professionalism shown by Sezanne, extremely helpful.

Interesting experience, bearing in mind my age and being prepared to offer a mortgage to age 90, after being told by Leaders acting on behalf of Laurus Homes the vendor was an impossibility. So pleased my IFA suggested yourselves. Reviewed on: 21st July 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we really appreciate it. We will be sure to share your comments with Sezanne, who will be so pleased to read them. Response date: 24th July 2023

Additional borrowing

Being self employed mortgages applications are always interesting and can be protracted and I understand this. The requests for information changed constantly throughout the application. The underwriting department were inconsistent in their requests. If i were not tided into an agreement I would have gone out to market. Reviewed on: 21st July 2023

Reply from Newbury Building Society Thank you for taking time to provide feedback - and we are sorry you were frustrated with information requests. We will pass your comments to the Underwriting Manager to review this, but thank you for letting us know. We will explore this. Response date: 24th July 2023

Absolutely superb!

Newbury Building Society has enabled me to complete on my dream appartment. Excellent service, wonderful staff and a rapid decision on application. In short, I would highly recommend the Newbury Building Society. Reviewed on: 21st July 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 21st July 2023

Smooth transition with no issues

Although we have t dealt directly with Newbury during our remortgage process, the process appears to have been relatively stress free. Reviewed on: 17th July 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 17th July 2023

My New Mortgage

Very thorough and fair conductef by very nice,frendly and helpful., Reviewed on: 14th July 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 14th July 2023

Outstanding personal service

An organisation that remembers that personal service is fundamental to a successful business. My calls were answered by courteous and competent people after one or two rings - Not one of the people I interacted with was working from home. The whole experience was pleasant and fruitful. Reviewed on: 14th July 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 14th July 2023

Additional

Very friendly helpful and professional. Reviewed on: 14th July 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 14th July 2023

Excellent advice and service

We applied for a mortgage and had a telephone interview. Comprehensive analysis of our needs and financial position and a recommendation for the type of mortgage which best suited our needs. I could not fault the interview and the follow up service. Reviewed on: 11th July 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 11th July 2023

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