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Newbury Building Society: Mortgages reviews

4.76
Based on 1,268 reviews, last reviewed 1st Mar 2025
11% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
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1%
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Latest highest rating:

5

Very good service, all the staff very helpful Very good service, all the staff very helpful Reviewed on: 1st March 2025
Elizabeth E's avatar
Elizabeth E

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025
Julie s's avatar
Julie s

About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

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Newbury Building Society Mortgages reviews (1268)

Additional borrowing.

5
The additional mortgage that we required was sorted in a quick and efficient manner. Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 3rd October 2022
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Newbury Building Society

Superb company

5
So, so helpful from start to finish. Felt they really wanted our custom. Reviewed on: 30th September 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it! Response date: 30th September 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
I have a mortgage and must say I have never dealt with another company with such efficient staff and so so helpful Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - thank you very much for taking the time to leave us your feedback, we really do appreciate it. Response date: 6th October 2022
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Newbury Building Society

Tip-top service from real human beings.

5
We needed to extend our existing loan and take out further borrowing. We found the Newbury's service to be excellent with prompt and efficient email and phone communications. Can recommend. Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - we really appreciate the time taken to leave us a kind review, thank you. Response date: 3rd October 2022
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Newbury Building Society

Redeeming mortgage

5
I rang customer services on several occasions and each time I was completely impressed with the knowledge and consideration given to me. This was a momentous time in my life and I was understandably quite anxious, however every person with whom I spoke to treated me as an individual and with total respect. Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - thank you very much for leaving us a kind review, we really do appreciate it. Response date: 3rd October 2022
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Newbury Building Society

Remortgage

5
Remortgage was really simple and straight forward Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd October 2022
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Newbury Building Society

Seamless Process

5
I was kept in the loop at all times, and everyone I spoke to was so helpful. I am a FTB so stressful experience made easier! Reviewed on: 29th September 2022
Reply from Newbury Building Society Thank you so much for taking time to leave feedback, congratulations on your new home! Response date: 30th September 2022
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Newbury Building Society

Fantastic Service for my Remortgaging needs!

5
Absolutely brilliant service when I needed to remortgage…clear information, easy to contact by phone if I had any queries, and a @Welcome Pack” of goodies received on completion! A lovely surprise! Excellent customer services. Reviewed on: 28th September 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words - we really appreciate it! Happy new home! Response date: 28th September 2022
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Newbury Building Society

Remortgage

3
Generally went well with a couple of hiccups before completing the remortgage. Reviewed on: 27th September 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th September 2022
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Newbury Building Society

Very easy to understand and manage

5
Our mortgage was drawing to a close and we wanted information on what was going to happen. We were able to speak directly to an advisor and then have our dialogue followed up and confirmed. Very straightforward. Reviewed on: 26th September 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 26th September 2022
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Newbury Building Society

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