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Newbury Building Society: Savings reviews

4.89
Based on 8,662 reviews, last reviewed 30th Jan 2026
35% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I cannot fault it. I cannot fault it. A caring organisation that looks after its members and communities. Reviewed on: 30th January 2026
rob A's avatar
rob A

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8662)

Review of the Newbury Building Society, Savings:

Newbury Building Society Branch Review

5
Excellent responcive service very helpful over the telephone, feel my money is safe with NBS Reviewed on: 28th February 2022

In branch service review

4
The staff are exceptionally helpful but your online banking is poor. Reviewed on: 31st December 2025

In branch service review

4
I found your advisor very helpful and gave good advice. Reviewed on: 31st December 2025

In branch service review

5
Nice personal service and good explanation of products and was given very good advice. Reviewed on: 31st December 2025

In branch service review

5
Friendly and attentive customer service. Patient and very helpful. Very good. Reviewed on: 31st December 2025

In branch service review

5
Depoisting is eaasy and straightforward. Reviewed on: 31st December 2025

In branch service review

5
Treated like a customer, not a number/ Would like more monthly interest options. Don't get too big. Stay mutual. Reviewed on: 31st December 2025

In branch service review

4
Like the independence of the building society, but need for improvement to online access. Reviewed on: 31st December 2025

In branch service review

5
The ladies in my Andover branch are all very lovely, helpful and friendly. I like the personal service by a very real person and signing my name. Reviewed on: 31st December 2025

In branch service review

5
Very helpful and approachable. Online app. Reviewed on: 31st December 2025

In branch service review

5
Great friendly and helpful staff. Reviewed on: 31st December 2025

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