Smart Money People Logo
Share this page
Link copied

Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.86
Based on 7,216 reviews, last reviewed 20th Feb 2025
3% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Still true to the principles of mutuality. Still true to the principles of mutuality. Great customer service, and competitive savings products Reviewed on: 20th February 2025
Paul W's avatar
Paul W

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024
Verified source
Read all reviews See your review

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7216)

Review of the Newbury Building Society, Savings:

Newbury Building Society are time wasters

1
I recently applied online to open a new saver account. I opened the account without any problems and I deposited funds. A few days later I received a phone call from a representative of Newbury Building Society informing me that my account will be closed because I live outside of their area of operation. When I mentioned that there was nothing in the account information or the application suggesting that I was not eligible to open the saving account, the response that I got from the representative of the society was that the rule about living in the operation area was stated in some obscure document that was available on their website. Allowing customers to open and fund saving accounts online and then deciding to close these accounts for reasons not mentioned in the account documentation is not a way to do business. It shows that Newbury Building Society is not a serious financial institution. The market is very competitive and my time is far to precious to have to deal with time wasters such as Newbury Building Society. Reviewed on: 26th April 2021
Konstantinos's avatar
Konstantinos
Reply from Newbury Building Society Hello Konstantinos, we are sorry to hear this. The terms and conditions (the document you mention) include full details of regional restriction information which outlines the post codes. To open the account we advise that these should be read and then you must then tick to agree that you have read them to complete the account opening process. We will certainly review how we can make it clearer that the terms and conditions include vital information and should be read on the site as a result of your feedback, so thank you for taking the time to provide it. If you would like someone to contact you to discuss this please do contact us at enquiries @ newbury.co.uk. Response date: 26th April 2021
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Nice and easy access to money. Staff provide excellent service. Reviewed on: 31st January 2025

In branch service review

5
Always very efficient and helpful - I have recommended Newbury to my brother. Reviewed on: 31st January 2025

In branch service review

5
All staff are friendly, polite and informative. It would be a great incentive if children got a welcome pack like they used to do with Barry Bear. Reviewed on: 31st January 2025

In branch service review

5
Always greeted by friendly, helpful staff members. Reviewed on: 31st January 2025

In branch service review

5
Staff pleasant and helpful. Opening ISAs no problem. Reviewed on: 31st January 2025

In branch service review

5
Staff are very pleasant and helpful. Opened new ISAs and staff explained everything. Reviewed on: 31st January 2025

In branch service review

5
Hard to suggest anything to improve - very good already. Reviewed on: 31st January 2025

In branch service review

5
Efficient and pleasant to talk to. Reviewed on: 31st January 2025

In branch service review

5
Very good local building society. Long may it continue to be open in Andover. Reviewed on: 31st January 2025

In branch service review

5
They go out of their way to help. Reviewed on: 31st January 2025

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Newbury Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill