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Newbury Building Society: Savings reviews

4.89
Based on 8,674 reviews, last reviewed 27th Feb 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

New member but everyone has been so helpful. New member but everyone has been so helpful. Love the face to face experience and I get a real passbook Reviewed on: 26th February 2026
Jaycee's avatar
Jaycee

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8674)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

In branch service review

5
Very helpful and approachable. Online app. Reviewed on: 31st December 2025

In branch service review

5
Great friendly and helpful staff. Reviewed on: 31st December 2025

In branch service review

5
It is lovely to be able to sit down. Reviewed on: 31st December 2025

In branch service review

5
Sarah was friendly and efficient. Maintaining professionalism. Reviewed on: 31st December 2025

In branch service review

5
Staff pleasant and helpful. Opening ISAs is no problem. Reviewed on: 31st December 2025

In branch service review

5
Electronic statements and online access or app. Reviewed on: 31st December 2025

In branch service review

5
Lewis was very helpful and pointed out a better account for me. Reviewed on: 31st December 2025

In branch service review

5
I like that I can go into branch to talk or withdraw money. Reviewed on: 31st December 2025

In branch service review

5
All my savings are with the Newbury. Convenient, give good one-to-one advice and always good customer service. Reviewed on: 31st December 2025

In branch service review

4
Great staff in the Alton branch. Reviewed on: 31st December 2025