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Newbury Building Society: Savings reviews

4.89
Based on 8,678 reviews, last reviewed 11th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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7%
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Latest highest rating:

5

Newbury Building Society Didcot Went into my local branch today to enquire about an ISA. Everyone was very friendly and helpful. I was offered an appointment with Vess immediately. ... Read more Reviewed on: 11th March 2026
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JJ

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8678)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

4
Friendly and helpful in Abingdon. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Jessican and Bridget are always very happy and helpful. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Open til 5 please - annoying when things shut early. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

Easy process, always kept up to date on the progress...

5
Easy process, always kept up to date on the progress of our mortgage. Reviewed on: 29th March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 31st March 2025
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Newbury Building Society

coming in brance to take out a bond

5
I had an appointment to take out a fixed rate bond. I arrived early but even so was seen immiatley by the Branch Manager Justine Ransom. She had all the necessary information to hand and took me through all the issues and m ade shire I I understood . She was pleasant, well informed and and made everything easy. . I was happy witht he experience. Reviewed on: 28th March 2025
Reply from Newbury Building Society Hi Gill, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Justine, who will be so pleased to hear them. Response date: 31st March 2025
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Newbury Building Society

ISA Account

5
Thomas was polite & explained everything to me very well , he also reassured me I could contact him if I had any questions in the future Reviewed on: 18th March 2025
Reply from Newbury Building Society Hi Jessica, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Thomas, who will be so pleased to hear them. Response date: 20th March 2025
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Newbury Building Society

Friendly and efficient, better than a bank

5
Friendly and efficient, a bit more personal than most banks. Reviewed on: 14th March 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 20th March 2025
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Newbury Building Society

Opening additional account

5
Process straightforward. Each step explained along the way. Reviewed on: 14th March 2025
Reply from Newbury Building Society Hi Colin, we appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 14th March 2025
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Newbury Building Society

Good friendly staff.

5
Good friendly staff. Explained the savings option in a concise a clear way. Reviewed on: 10th March 2025
Reply from Newbury Building Society Hi Christopher, we appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025
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Newbury Building Society

Deborah attended to my problem without hesitation.

5
Deborah attended to my “problem” without hesitation. She was friendly yet professional & she ensured I was happy at each point of the solution. She single-handedly solved my worries & after 45 minutes was still smiling. Thank you Deborah. Reviewed on: 10th March 2025
Reply from Newbury Building Society Hi Therese, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Deborah, who will be so pleased to hear them. Response date: 12th March 2025
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Newbury Building Society

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