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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8671 reviews)

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4.89

Based on 8,671 reviews, last reviewed 18th Feb 2026

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I save with Newbury for two main reasons. I save with Newbury for two main reasons. 1. They pay very competitive interest rates and 2. Most importantly you can deal and speak with people, not ... Read more Reviewed on: 18th February 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8671)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025

Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025

In branch service review

Like the cheery conversations with staff. Reviewed on: 28th November 2025

Reply from Newbury Building Society Thank you for taking the time to share your positive experience. It means a lot to us. Response date: 2nd December 2025

In branch service review

Local branches where you are able to speak face-to-face to staff. Reviewed on: 28th November 2025

Reply from Newbury Building Society We’re so pleased to hear you’re satisfied with the support you received. Thank you for choosing us. Response date: 2nd December 2025

In branch service review

Excellent service, should have made an app, but very good service. Reviewed on: 28th November 2025

Reply from Newbury Building Society We really appreciate your feedback and are thrilled you’re happy with our service. Response date: 2nd December 2025

In branch service review

Thank you, besy customer experience I have had in a bank/building society. Reviewed on: 28th November 2025

Reply from Newbury Building Society We’re so happy to hear you’re pleased with our service. Thank you for being a valued customer. Response date: 2nd December 2025

In branch service review

Face-to-face service was excellent. Everything was explained very well. Reviewed on: 28th November 2025

Reply from Newbury Building Society We really appreciate your feedback and are thrilled you’re happy with our service. Response date: 2nd December 2025

In branch service review

Lovely brand with lovely ladies in branch. Reviewed on: 28th November 2025

Reply from Newbury Building Society We’re so pleased to hear you’re satisfied with the support you received. Thank you for choosing us. Response date: 2nd December 2025

In branch service review

All the staff are friendly and helpful. Almost like family. Reviewed on: 28th November 2025

Reply from Newbury Building Society Thank you for taking the time to share your positive experience. It means a lot to us. Response date: 2nd December 2025

In branch service review

Very helpful staff. Everything is explained well. Reviewed on: 28th November 2025

Reply from Newbury Building Society Thank you for your kind feedback. We’re always here to help and appreciate your trust in us. Response date: 2nd December 2025

In branch service review

Face-to-face - a person, not an app!. Reviewed on: 28th November 2025

Reply from Newbury Building Society We’re delighted you had such a positive experience. Thank you for sharing it with us. Response date: 2nd December 2025

In branch service review

Very efficient, polite and friendly service. Reviewed on: 28th November 2025

Reply from Newbury Building Society Thank you for your lovely review. We’re committed to providing excellent service and your comments show we’re on the right track. Response date: 2nd December 2025

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Newbury Building Society: Savings reviews

33% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (8671)

I wanted to open an account on an ISA of £20000 to s...

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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