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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8671 reviews)

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4.89

Based on 8,671 reviews, last reviewed 18th Feb 2026

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I save with Newbury for two main reasons. I save with Newbury for two main reasons. 1. They pay very competitive interest rates and 2. Most importantly you can deal and speak with people, not ... Read more Reviewed on: 18th February 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8671)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025

Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025

In branch service review

I always find the team really helpful and friendly! Great to bank with you, keep up the good work. Reviewed on: 28th November 2025

Reply from Newbury Building Society We really appreciate your feedback and are thrilled you’re happy with our service. Response date: 2nd December 2025

In branch service review

The staff are always welcoming, friendly and helpful. Reviewed on: 28th November 2025

Reply from Newbury Building Society Your feedback brightened our day. We’re glad we could meet your expectations. Response date: 2nd December 2025

In branch service review

Helpful, friendly staff, great service. Reviewed on: 28th November 2025

Reply from Newbury Building Society We’re delighted you had such a positive experience. Thank you for sharing it with us. Response date: 2nd December 2025

In branch service review

Mostly very good. However, waited 15 mins for someone to handle my call this morning. Reviewed on: 28th November 2025

Reply from Newbury Building Society Thank you for your feedback. We’re sorry your experience wasn’t perfect and we’ll use your comments to improve. Response date: 2nd December 2025

In branch service review

Passbooks and accounts with monthly interest. Competitive rates. Reviewed on: 28th November 2025

Reply from Newbury Building Society We really appreciate your feedback and are thrilled you’re happy with our service. Response date: 2nd December 2025

In branch service review

Rachel was excellent and very efficient. Reviewed on: 28th November 2025

Reply from Newbury Building Society We’re delighted to hear Rachel made such a positive impact. Thank you for letting us know. Response date: 2nd December 2025

In branch service review

I like that you are small enough to still be accessible. Reviewed on: 28th November 2025

Reply from Newbury Building Society Thank you for your lovely review. We’re committed to providing excellent service and your comments show we’re on the right track. Response date: 2nd December 2025

In branch service review

Bradley was knowledgeable, friendly and welcoming. Reviewed on: 28th November 2025

Reply from Newbury Building Society Thank you for recognising our Bradley's efforts. We’ll make sure your kind words are shared with them. Response date: 2nd December 2025

In branch service review

Wonderful service. Very informative and helpful, thank you. Reviewed on: 28th November 2025

Reply from Newbury Building Society Thank you for your wonderful review. We’re proud to support our members and your feedback inspires us. Response date: 2nd December 2025

In branch service review

No rush service, interested in you as a person and not just an account. Reviewed on: 28th November 2025

Reply from Newbury Building Society Thank you for your kind words. We’re delighted you had a great experience with Newbury Building Society. Response date: 2nd December 2025

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Newbury Building Society: Savings reviews

33% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (8671)

I wanted to open an account on an ISA of £20000 to s...

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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