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Newbury Building Society: Savings reviews

4.89
Based on 8,680 reviews, last reviewed 14th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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0%

Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026
Amy Purnell's avatar
Amy Purnell

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8680)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Friendly customer service who offered good products and advice. Reviewed on: 31st December 2024

In branch service review

5
Laura was very helpful and made the process very easy. Reviewed on: 31st December 2024

In branch service review

5
We like the personal service and that you are local. Reviewed on: 31st December 2024

In branch service review

5
Charming people to talk to and knowledgeable. Reviewed on: 31st December 2024

In branch service review

5
Love the friendly, smiley staff. Reviewed on: 31st December 2024

In branch service review

5
Very knowledgeable staff on all accounts. Reviewed on: 31st December 2024

In branch service review

5
Wonderful staff, it's difficult that transactions have to be done in person though instead of online. However, I imagine this is one of the reasons people love you. Reviewed on: 31st December 2024

In branch service review

4
Had to have an appointment after calling in at the branch so needed two trips. Hoping to have the passbook issued on the day but instead it was posted. Reviewed on: 31st December 2024

In branch service review

5
I find it hard to hear the staff when all the counters are in use. Reviewed on: 31st December 2024

In branch service review

4
Great access to branch with over-the-counter service. Reviewed on: 31st December 2024

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