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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8680 reviews)

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4.89

Based on 8,680 reviews, last reviewed 14th Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8680)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025

Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025

Helpful staff

Face to face conversation with a member of staff, who explained everything in detail and gave me time to talk/ask questions. Unsure which account to choose so she took time to explain each one. Very knowledgeable too about other financial matters. Reviewed on: 15th November 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words - we do appreciate it. Response date: 18th November 2024

Good service with very friendly and helpful staff

Good service with very friendly and helpful staff Reviewed on: 15th November 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 18th November 2024

Friendly staff, fast, efficient service

Friendly staff, fast, efficient service Reviewed on: 15th November 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 18th November 2024

Set up a isa by post.

Set up a isa by post. Account and passbook arrived within days Reviewed on: 8th November 2024

Reply from Newbury Building Society Hi Raymond, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 11th November 2024

Good all round experience from my Newbury advisor

Good all round experience from my Newbury advisor Reviewed on: 6th November 2024

Reply from Newbury Building Society Hi Tim, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th November 2024

A smooth operation

All the paperwork had been prepared ready for the appointment, so that the transaction was completed smoothly and efficiently, and in a friendly and welcoming manner. Reviewed on: 2nd November 2024

Reply from Newbury Building Society Hi Peter, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 4th November 2024

New account

Got the forms and did it all online, Reviewed on: 1st November 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 1st November 2024

Old fashiobale customer service

Very helpful and friendly staff, gave good advice on which products were nest for me in and unhurried way Reviewed on: 31st October 2024

Reply from Newbury Building Society Thanks Elaine for taking time to leave feedback - we do appreciate it. Response date: 1st November 2024

In branch service review

Please refurbish more of the branches. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. We have a plan in place to refurbish further branches. We will advise members when this is planned. Response date: 1st November 2024

In branch service review

Always extremely helpful and knowledgeable. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st November 2024

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Newbury Building Society: Savings reviews

65% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (8680)

I wanted to open an account on an ISA of £20000 to s...

Helpful staff

Good service with very friendly and helpful staff

Friendly staff, fast, efficient service

Set up a isa by post.

Good all round experience from my Newbury advisor

A smooth operation

New account

Old fashiobale customer service

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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