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Newbury Building Society: Savings reviews

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4.89

Based on 8,680 reviews, last reviewed 14th Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

7%

1%

0%

0%

Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8680)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5

I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025

Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025

In branch service review

5

Very professional, friendly and kind. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for your kind words and taking time to leave feedback - we appreciate it. Response date: 1st November 2024

In branch service review

5

Wonderful staff in the Wokingham office, always helpful. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for your kind words and taking time to leave feedback - we do appreciate it and will share your comments with the team in Wokingham, who will be so pleased to read them. Response date: 1st November 2024

In branch service review

5

Like having a branch in town offering good service. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st November 2024

In branch service review

5

I like the friendly, helpful staff. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st November 2024

In branch service review

5

Great staff - nice to see a person and not do everything online. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st November 2024

In branch service review

5

Always very helpful and professional. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st November 2024

In branch service review

5

Great staff. Always helpful and polite everytime I come into the Wokingham branch. It's nice to have a branch on the high street. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for your kind words and taking time to leave feedback - we appreciate it. Response date: 1st November 2024

In branch service review

5

Very easy access to customer services, it is nice to be served by a person rather than having to do everything online. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st November 2024

In branch service review

5

I cannot fault any of your colleagues - they are all exemplary. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 8th November 2024

In branch service review

5

Very good service - Connor was very helpful and professional. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it and will share your comments with Connor, who will be so pleased to read them. Response date: 1st November 2024

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