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Newbury Building Society: Savings reviews

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4.89
Based on 8,680 reviews, last reviewed 14th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026
Amy Purnell's avatar
Amy Purnell

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8680)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
James Bartholomew's avatar
James Bartholomew
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
I like Rachel, our customer service advisor, she was very helpful and kind. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it We will share your comments with Rachel, who will be so pleased to read them. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
Rachel is very kind and helpful. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it We will share your comments with Rachel, who will be so pleased to read them. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
Very easy and everything explained well. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
Lauren was friendly, professional and really helpful. Nice lady. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will share your comments with Lauren, who will be so pleased to read them, Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
Very friendly, always helpful. It's good to have a face-to-face service available to us. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
Everything was made simple and straightforward. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 8th November 2024
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Newbury Building Society

In branch service review

5
Rachel was helpful and very kind. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will share your comments with Rachel, who will be so pleased to read them,. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
Great office - couldn't be improved. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
Everything is as good as it could be. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
So helpful and explained everything. Rachel was excellent. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will share your comments with Rachel, who will be so pleased to read them. Response date: 1st November 2024
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Newbury Building Society

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