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Newbury Building Society: Savings reviews

4.89
Based on 8,681 reviews, last reviewed 17th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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7%
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Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026
Amy Purnell's avatar
Amy Purnell

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8681)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

In branch service review

5
Fantastic experience, very good at explaining the different accounts available. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
Great service - but had to wait a while for an appointment. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
To face-to-face service available is worth a fortune. And I love having passbooks rather than online services. And there are local branches. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you so much for your kind words and taking the time to leave feedback - we do appreciate it! Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
It would be good if there was somewhere on the website to say where to return postal applications. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it - we will look into this and make sure it is clear! thank you Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
Always very satisfied with my visits to branch, and there are a very good selection of accounts available. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it! Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
Easy to do business and set-up the accounts. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it! Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
I've always had savings with NBS, ever since I was a child and would never change. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it! And thank you for your ongoing support. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
Daisy and Chloe were most informative and helpful with my money problems. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will share your comments with Daisy & Choe, who will be so pleased to read them. Response date: 8th November 2024
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Newbury Building Society

In branch service review

5
I have no idea what I am going to do when all your great staff are on leave from Hungerford. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you for your feedback and kind words - don't worry we won't have them all take leave at the same time, someone will be there for you! Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
I like that we can always talk to someone. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 8th November 2024
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Newbury Building Society

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