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Newbury Building Society: Savings reviews

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4.89

Based on 8,680 reviews, last reviewed 14th Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

7%

1%

0%

0%

Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8680)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5

I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025

Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025

In branch service review

5

Fantastic customer service. Like the ease of moving money easily. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 8th November 2024

In branch service review

5

Excellent staff. Helped with an issue and went above and beyond. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 8th November 2024

In branch service review

5

A warm and friendly welcome from both staff members, the account was opened with a minimum amount of paperwork. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 8th November 2024

In branch service review

5

Personal service and information given. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 8th November 2024

In branch service review

5

Extremely helpful and easy going. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 8th November 2024

In branch service review

4

Happy team to serve which is very important. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 8th November 2024

In branch service review

4

Friendly staff - technology could be better. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 8th November 2024

In branch service review

4

Please get rid of passbooks - everyone else has or is moving on. Nationwide are stopping them soon. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 8th November 2024

In branch service review

4

I wanted a fixed bond that lasted more than one year with a good rate. Tasha explained it to me and set it up quickly. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 8th November 2024

In branch service review

5

5 out of 5 for Tasha and the service. Reviewed on: 31st October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 8th November 2024

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